Summary
Overview
Work History
Education
Skills
Timeline
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Rickaya Jones

Bowie,MD

Summary

Dynamic young professional with a strong background in customer service and property management at C & P Stay LLC. Proven ability to enhance client experiences through effective communication and efficient scheduling. Skilled in Yardi data entry and adept at multitasking in fast-paced environments, ensuring seamless operations and high-quality service delivery.

Overview

2
2
years of professional experience

Work History

Residential Receptionist

C & P Stay LLC
Upper Marlboro, MD
06.2024 - 03.2025
  • Managed incoming calls, emails, and voice messages to ensure prompt responses.
  • Scheduled appointments for tours, inspections, and service requests efficiently.
  • Maintained timely communication with leads and vendors through effective follow-ups.
  • Accurately entered data into Yardi for streamlined property management.
  • Coordinated with property manager regarding ongoing operations and updates.
  • Executed additional tasks assigned by property manager as necessary.

Assistant Sous Chef

BETASTEFUL
Bowie , MD
11.2023 - 05.2024
  • Monitored cooking times and temperatures to maintain quality standards.
  • Managed efficient food ordering processes from suppliers.
  • Prepared ingredients while ensuring cleanliness in preparation areas.
  • Recorded inventory and restocked items per specifications.
  • Thrived in fast-paced environments while multitasking effectively.
  • Designed customer surveys to collect feedback for service enhancement.
  • Communicated effectively and adhered to chef's instructions.

Host/Server Assistant

Firehouse Subs
Clinton, MD
09.2022 - 10.2023
  • Organized seating for customers and greeted guests upon arrival.
  • Managed reservations and walk-ins using digital booking systems.
  • Ensured timely food service by communicating directly with kitchen staff.
  • Addressed guest inquiries promptly while providing detailed menu information.
  • Sustained a welcoming atmosphere by monitoring dining area cleanliness.
  • Resolved food-related issues and customer service challenges.
  • Recorded inventory, orders, and deliveries accurately for Instacart operations.
  • Clocked in and out according to the work schedule.
  • I followed the employee handbook.

Education

High School Diploma -

Frederick Douglas High
Upper Marlboro, MD
05-2025

Skills

  • Customer service
  • Cashier
  • Meeting preparation
  • Phone etiquette
  • Greeting and seating clients
  • Scheduling appointments
  • Data entry
  • Property management
  • Yardi
  • Food preparation
  • Receptionist

Timeline

Residential Receptionist

C & P Stay LLC
06.2024 - 03.2025

Assistant Sous Chef

BETASTEFUL
11.2023 - 05.2024

Host/Server Assistant

Firehouse Subs
09.2022 - 10.2023

High School Diploma -

Frederick Douglas High

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