Rickerson Moise
Delray Beach,FL
Summary
Organized, dedicated and dependable candidate with proven track record of providing exceptional work in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Outside Operator
Gleneagles Country Club
06.2016 - Current
- Reduced equipment downtime through conducting regular inspections, identifying potential issues, and scheduling preventive maintenance.
- Improved efficiency by monitoring and adjusting process parameters to maintain optimal operating conditions.
- Streamlined workflow processes through effective time management skills prioritizing critical tasks that directly impacted productivity levels.
- Maintained a clean and organized work environment, contributing to overall safety and reducing the potential for accidents or incidents.
Warehouse Associate
Sysco
07.2023 - 11.2023
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Consistently lifted heavy materials.
Warehouse/Customer Service Representative
ETC
11.2021 - 12.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Handled customer inquiries and suggestions courteously and professionally.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Associate of Science - Computer Programming
Palm Beach State College
Lake Worth, FL2024
High School Diploma -
Santaluces Community High School
Lantana, FL08.2014
Skills
- Attention to Detail
- Adaptability
- Equipment Maintenance
- Emergency Response
- Critical Thinking
- Technical Knowledge
- Heavy Equipment Operation
- Data Analysis
- Organizational Skills
- Computer Literacy
Languages
Haitian (Creole)
Timeline
Warehouse Associate
Sysco
07.2023 - 11.2023
Warehouse/Customer Service Representative
ETC
11.2021 - 12.2022
Outside Operator
Gleneagles Country Club
06.2016 - Current
Associate of Science - Computer Programming
Palm Beach State College
High School Diploma -
Santaluces Community High School
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