Rickey Griggs
Madisonville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dietary Director position. Ready to help team achieve company goals.
High-performing Chef offering 35 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Regional CDM Traveling Manager
Next Level Hospitality
02.2018 - Current
- Conducted regular performance evaluations to ensure staff members were meeting or exceeding expectations while identifying areas for growth and development.
- Organized team-building activities to strengthen interpersonal relationships among traveling staff members, promoting unity within the group during projects abroad.
- Enhanced client satisfaction by providing personalized, on-site support during events.
- Reduced operational costs with careful budget management and negotiation of vendor contracts.
- Established clear communication channels between team members, resulting in improved project coordination and execution.
- Addressed customer concerns promptly and professionally, leading to increased client retention rates.
- Implemented employee training programs to boost productivity and overall performance in the field.
- Managed budgets and monitored expenses to ensure financial objectives were met consistently across all bookings.
- Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
- Facilitated communication between the dietary department and other hospital units to coordinate patient meal delivery times efficiently.
- Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
- Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.
- Boosted overall patient satisfaction levels due to timely response rates on special diet requests or modifications.
- Organized in-service training sessions for dietary staff members, addressing critical topics such as food safety, sanitation procedures, and nutritional guidelines.
- Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
- Assisted in achieving and maintaining required certifications, such as ServSafe, for all dietary department staff members.
- Purchased food supplies for department according to budget limitations.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Controlled food costs and managed inventory.
- Led efforts to improve food presentation techniques, enhancing the visual appeal of meals served to patients and guests alike.
- Care Plans
- MDS Charting
- Specialized in Puree Foods, Pasrty bags, and Molds
Director of Dining Services, CDM
Taylor Care Nursing & Rehab
04.2016 - 01.2018
- Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
- Care Plans, and Assesments
- Implemented new Dietary menus and Tray Cards.
- Worked with all Departments, to meet resident needs and Diets
- Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Owner, Chef
Allens Family Restaurant
10.1999 - 03.2016
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Trained and managed kitchen personnel and supervised related culinary activity.
Education
Bachelor of Arts - Culinary Arts
Johnson & Wales University - Charlotte
Charlotte, NC07.1989
High School Diploma -
Benjamin Bosse High School
Evansville, IN06.1986
Skills
- Relationship Building
- Food & Labor Cost
- Customer Service
- Client Retention
- Decision Making
- Excellent Communication Skills
- Team Leader & Player
- Problem Solving
- Staff Training
- Creative Thinking
- Budget Management
- Nutrition Education
- Computer Literacy
- Quality Assurance
- Special Diets Knowledge
- Nutrition Expertise
- Healthcare Regulations
- Multitasking Abilities
- Culinary Expertise
- Food Presentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Dietary Issues which led to residents satisfaction
- .
- Collaborated with team of 10 in the development of Dietary Tray Cards.
Certification
- Certified Dietary Manager, CDM
- Serv Safe
- Graduate Culinary Arts
Timeline
Regional CDM Traveling Manager
Next Level Hospitality
02.2018 - Current
Director of Dining Services, CDM
Taylor Care Nursing & Rehab
04.2016 - 01.2018
Owner, Chef
Allens Family Restaurant
10.1999 - 03.2016
Bachelor of Arts - Culinary Arts
Johnson & Wales University - Charlotte
High School Diploma -
Benjamin Bosse High School
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