RICKEY LEWIS
Crowley,TX
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and project managing.
Overview
22
22
years of professional experience
Work History
Owner
4L Logistics
10.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Contracted Tech
Freemyer Industrial Pressure
02.2023 - 07.2024
- Inspected and tested oil field equipment such as frac pumps, blenders, hydration units, to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Lead team in re-hosing, R&R Hydraulic pumps and motors.
- Assemble new oilfield equipment from chassis to unit completion.
Operations Manager
Republic Services
01.2014 - 10.2018
- Forecasts labor, hauls, yards, and residential drive by.
- Helped GM, Controller, and Municipal Manager negotiated contracts (RFP) with new and/or current municipalities. Attended bid interviews and briefed city staff on operational plan of intent.
- Established and maintained multiple vendor partnerships.
- Managed company operations $104M, including staff hiring, training, development, scheduling and supervision. Level set expectations with supervisors, drivers, and helpers.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Established operational objectives and work plans and delegated assignments to subordinates.
- Forged and cultivated productive relationships with community members and potential partners.
- Reduced overtime by double digit percentage by analyzing workforce ability, rightsizing routes, identifying volume trends, drafting and submitting growth request needs, and enforcing accountability.
- Maintained up-to-date on business operations as well as positive and negative impacts.
- Reduced employee turnover. Helped drive engagement up about 20%.
- Drive operating income. Helped take division from a 2% division to a 14% plus division on $104M annually.
- Oversee all project implementations including construction and city onboarding.
Lead Supervisor
Republic Services
04.2013 - 04.2014
- Manage three different lines of business with a total of approximately 310 employees.
- Manage labor to budget.
- Increase employee engagement.
- Manage safety frequency to target or better.
- Oversee day to day operations.
- Attend financial and staff meetings.
- Review P&L with my team.
- Lead morning one fleet huddles.
- Train, coach and mentor staff to ensure smooth adoption of new programs.
- Involve in implementing innovative programs to increase employee loyalty and reduce turnover.
- Resolve customer concerns.
Residential/Commercial Supervisor
Republic Services
03.2009 - 04.2013
- Crew out employees.
- Supervised field employees.
- Approved employee's time and completed incentive payroll.
- Investigated accidents and injuries and ensured proper accident reports were completed.
- Hired and trained drivers and helpers.
- Co- developed and rolled out new Helper University program.
- Handled customer concerns.
Helper/ Driver/Lead Driver
Republic Service
10.2002 - 03.2009
- Successfully filled in to complete routes when drivers were on vacation.
- Handled minor office task while supervisor was on vacation such as scheduling, preparing route sheets and checking route sheets project managing.
- Monitored routes to manage driver's productivity and safety procedures.
- Interacted with customers.
Education
BBA - Business Management
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Polytechnic High School
Fort Worth, TX2001
Skills
- Effective leader Project management
- Staff training/development Conflict resolution
- Employee scheduling Customer service-oriented
- Consistently meet goals Organized
- Efficient multi-tasker Deadline-oriented
- P&L knowledge Proficient in Excel
- Budget, coach, Conflict resolution, Resolve customer concerns, Customer service, drivers, Staff training, financial, meetings, mentor, Excel, office, payroll, Project management, safety, scheduling, supervisor
- Strong verbal communication
- Self-motivated
- Staff development
- Conflict resolution
- Relationship Building
Timeline
Contracted Tech
Freemyer Industrial Pressure
02.2023 - 07.2024
Owner
4L Logistics
10.2018 - Current
Operations Manager
Republic Services
01.2014 - 10.2018
Lead Supervisor
Republic Services
04.2013 - 04.2014
Residential/Commercial Supervisor
Republic Services
03.2009 - 04.2013
Helper/ Driver/Lead Driver
Republic Service
10.2002 - 03.2009
High School Diploma -
Polytechnic High School
BBA - Business Management
Tarrant County College District
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