Rickey Rasavong
Milwaukee,WI
Summary
Dedicated Combo Tech at automotive industry with a keen eye for detail and exceptional troubleshooting skills. Proven track record in quality assurance and customer service, ensuring vehicles meet high standards. Skilled in repairing mechanical issues and enhancing vehicle aesthetics, fostering strong relationships with clients through effective communication.
Overview
7
7
years of professional experience
Work History
Automotive Body Combo Tech
Crash Champions
09.2023 - 03.2025
- Inspected new parts and areas of repair to verify correctness and quality.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Reassembled and replaced parts to complete body repairs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Followed standard operating procedures to achieve consistent quality of work.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Inspected completed repairs for accuracy, quality and safety.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Replaced glass, headlights and other lighting and electrical components.
Detail Associate
Heiser's Quick Motors
12.2023 - 08.2024
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Shined vehicle windows and windshields to remove water spots.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained clean, tidy and safe work environment.
- Applied protective agents, including sealants, to protect surfaces.
- Provided exceptional customer service and addressed customer inquiries.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Inspected vehicles and equipment for visible damage.
- Checked and replaced windshield wipers on vehicles and equipment.
Detail Specialist
Crystal Auto Body
04.2018 - 03.2021
- Attention to detail with excellent customer service, communication, and interpersonal skills.
- Cleaning vehicle interiors and exteriors in compliance with shop standards and client requests.
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
- Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
Education
Certificate Of Technical Studies - Auto Body Repairs And Refinishing
South Campus MATC
Oak Creek, WI05.2012
Certificate Of Technical Studies - Automotive Technology
South Campus MATC
Oak Creek, WI01.2010
High School Diploma - Business Administration And Management
Solomon Juneau Business Charter HS
Milwaukee, WI06.2005
Skills
- Friendly, positive attitude
- Attention to detail
- Troubleshooting
- Recordkeeping
- Customer service
- Self-Directed
- Team management
- Teamwork and collaboration
- Verbal communication
- Training & Development
- Interpersonal communication
- Relationship building
- Quality assurance
Timeline
Detail Associate
Heiser's Quick Motors
12.2023 - 08.2024
Automotive Body Combo Tech
Crash Champions
09.2023 - 03.2025
Detail Specialist
Crystal Auto Body
04.2018 - 03.2021
Certificate Of Technical Studies - Auto Body Repairs And Refinishing
South Campus MATC
Certificate Of Technical Studies - Automotive Technology
South Campus MATC
High School Diploma - Business Administration And Management
Solomon Juneau Business Charter HS
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