With a proven track record at Goodwill Columbus, I excel in roles requiring exceptional custodial and security skills. My expertise in commercial cleaning and maintenance, combined with a strong ability to enhance team productivity and safety, has consistently improved workplace standards. Demonstrating leadership in supervising teams and streamlining operations, I bring a solid foundation in warehouse management and a commitment to excellence.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Lead Custodian - Warehouse Worker
Goodwill Columbus
Columbus
08.2021 - 09.2024
Vacuuming Carpet, Sweeping, Dusting, Moping, Wiping Down Counters & Surfaces
Ensued Detail Cleaning Once A Week
Disposed Trash
Inspected work
Inventory
Worked as a warehouse worker for the warehouse dept
Notified managers of repair needs or additions to building operating systems.
Transported, repaired, cleaned and maintained furniture, presentation rooms and equipment.
Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
Developed schedules for custodial staff to ensure adequate coverage during peak hours.
Shift Supervisor
TC CBUS LLC
Columbus
11.2023 - 01.2024
I supervise 4-5 employees of the site at best in making tea drinks and special waffles for our patriots
Organizing, cleaning and sanitizing all areas from the working station and throughout the facility
Checked orders for quality and completeness.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Fostered a team-oriented environment to increase morale and productivity.
Upheld company standards and compliance requirements for operations.
Ensured all safety and sanitation regulations were met throughout the shift.
Monitored security and enforced loss prevention strategies during shift.
Assisted in the development and implementation of new operational procedures.
Conducted weekly inventory of supplies, equipment, and food items.
Managed daily workflow and scheduled staff for adequate coverage.
Assisted upper management with daily operations to meet standards of service and quality.
Identified needs of customers promptly and efficiently.
Identified opportunities for process improvements through data analysis.
Hotel Person - Security
Makeready - The Junto
Columbus
05.2023 - 11.2023
Stocked Sheets, Towels, Blankets, Pick-Ups/Deliveries & Worked At The Docking Area Driving Forklift
Locked and insured All Doors That Needed To Be Locked, Locked All Department Doors & Locked Down A Elevator
Checked Fire Extinguishers, Fire & Smoke Detectors, Checking Relays & etc
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked effectively in team environments to make the workplace more productive.
Clean Ambassador
Delta Sky Club/O'Hare Airport
Chicago
10.2022 - 11.2023
Bussing tables, sanitizing tables and counters, disposing garbage and etc
Helping the staff when needed with nothing to do
Represented the Ambassador in a professional manner at all times.
Increased client sales and brand awareness by conducting meaningful training sessions and customer engagements.
Prepared or edited employee newsletters or stockholders' reports for internal or external audiences.
Arranged public appearances, contests or exhibits for clients to increase product or service awareness or promote goodwill.
Building Maintenance
Apache Corporation
Chicago
03.2020 - 10.2022
I am responsible for cleaning and sanitizing the hospital floors as well as sometimes walls and certain departments or rooms, fixtures that need to be repaired or replaced and etc., As well as disposing Blood Pathogens & Trash for three floors at UIC Hospital
I am also responsible for housekeeping when needed as well
Provided guidance and support to other staff members related to building maintenance matters.
Facilitated communication between tenants and landlords regarding issues relating to building maintenance or repairs.
Assisted building maintenance team with setting up and breaking down spaces for special events.
Organized and supervised staff to ensure proper building maintenance and upkeep.
Responded quickly to tenant requests and complaints concerning building maintenance issues.
Responded promptly to emergency situations related to building maintenance or repairs.
Custodian: Worked in the Covid 19 Unit cleaning & sanitizing floors,tables,counters
Laundry Room Attendant: Organized stocks of sheets, pillows/cases,comforts/blankets & etc
Distribute bed apparels to the residents of ASafeHaven.Cleaned and organize the laundry room department
I also was authorized to do the intakes of veterans, no place to stay (N.P.T.S) as well as D.O.C inmates where they also had to get dropped for drugs and if unfortunately if found in the negative they would be sent to treatment
Resident Monitor: Worked as a case manager aide for the veterans
Mixed water and detergents or acids to prepare cleaning solutions.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
Discarded cardboard boxes and trash in compactors and balers.
Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
Performing general maintenance tasks such as painting walls or fixing broken fixtures; changing filters on HVAC units periodically.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Followed safety processes for all manual and electric cleaning equipment.
Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Assisting with special projects related to custodial care as assigned by supervisor or manager.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Monitored building security and safety by locking doors or avoiding hazards.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Set up and removed furniture, equipment and supplies required for meetings and special events.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Cleaner/Janitorial Worker
Dayspring Janitorial Inc
Chicago
04.2020 - 01.2021
I supervised in cleaning and sanitizing the stations and departments.of the police, fire and medical clinics within the city
Notified managers of repair needs or additions to building operating systems.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Sanitized frequented areas and equipment using approved supplies.
Dusted furniture, machines or equipment.
Followed company uniform, performance and security policies with every job.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Checked inventory for required supplies and made lists for needed cleaning products.
Cleaned building floors by sweeping, mopping or vacuuming.
Inspected rooms for cleanliness prior to guest arrival.
Responded promptly to all customer complaints regarding cleanliness issues.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Emptied wastebaskets to transport trash and waste to proper disposal areas.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Serviced, cleaned and restocked restrooms.
Emptied trash cans and replaced liners as needed.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Followed safety processes for all manual and electric cleaning equipment.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Kept business entrances clean, tidy and professional in appearance.
Collected trash from floors within hallways, bathrooms and work areas.
Emptied wastebaskets and replaced liners.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Monitored building security and safety by locking doors or avoiding hazards.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Transported trash bags to designated disposal areas.
Completed routine maintenance checks, notifying management of needed repairs.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Maintenance Associate - Asset Protection
Walmart Supercenter
Rockford
03.2017 - 09.2019
I worked as a associate employee at Wal-Mart as mostly in the maintenance basically cleaning the interior and exterior of the store
Maintenance Associate: Worked as building maintenance on site cleaning & sanitizing all departments of the Walmart Supercenter in Rockford, Illinois
Asset Protection: Checked receipts of consumers for certain electronics high quantity of items, helped out at self serve cash registers and monitored cctv monitors/ walked around the supercenter
Helped out when needed by consumers and staff
Adjusted doors, hinges and door locksets when necessary.
Documented and reported maintenance progress and issues to supervisor.
Ordered parts, supplies or equipment from catalogs or suppliers.
Contacted vendors to procure equipment and tools to meet organizational demands.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Cleaned and maintained tools and maintenance equipment.
Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
Maintained or repaired specialized equipment or machinery.
Followed safety protocols while operating maintenance machinery and tools.
Performed routine preventive maintenance on equipment to ensure efficient operation.
Installed new lighting fixtures, ceiling fans and other electrical components in accordance with local codes.
Read and interpreted equipment manuals and work orders to perform required maintenance and service.
Warehouse Worker
Everlights
Skokie
10.2015 - 03.2017
Processed and recycled used materials and fixtures of lights bulbs, batteries, & other components
Unloaded/load trucks by way of forklift after wrapping/unwrapping pallets, redoing fixtures for electronics
Ensured safety protocols were followed at all times while operating machinery.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Received and tracked incoming inventory shipments.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Maintained stock levels in accordance with company policies.
Preserved safe work environment by maintaining clean workstations and pallet area.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Organized warehouse space for efficient storage of products.
Used pallet jacks to move items to and from warehouse locations.
Provided assistance in loading and unloading containers from ships and trains.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Custodian/Cleaner
KOPPERS Inc
Chicago
01.2011 - 02.2015
Maintained a clean and safe work environment for all Kopper employees
Responsible for cleaning tar and maintaining & having the cleanliness of the plant
Worked as a team and collaborated with entire 24 hour janitorial staff
Responsible for safety of janitorial staff
Followed plant safety procedures
Ensured hazmat suits and hard hats were worn by all janitorial employees
Ensured employees prepared for hazmat incident emergencies
Serviced, cleaned and restocked restrooms.
Ensured that all equipment was properly stored after use.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Followed company uniform, performance and security policies with every job.
Notified managers of repair needs or additions to building operating systems.
Requisitioned supplies or equipment for cleaning and maintenance duties.
Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
Discarded cardboard boxes and trash in compactors and balers.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Checked and stocked inventory throughout facility to meet expected demands.
Mixed water and detergents or acids to prepare cleaning solutions.
Performing general maintenance tasks such as painting walls or fixing broken fixtures; changing filters on HVAC units periodically.
Kept business entrances clean, tidy and professional in appearance.
Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Monitored building security and safety by locking doors or avoiding hazards.
Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Providing support services for a variety of events including setup and breakdown assistance as needed.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Cleaned building floors by sweeping, mopping or vacuuming.
Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Utilized various software and tools to streamline processes and optimize performance.
Warehouse Worker
REM Inc
Chicago
09.1996 - 12.2009
I worked as a forklift driver for various warehouse working at this job temp agency
Ensured safety protocols were followed at all times while operating machinery.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Preserved safe work environment by maintaining clean workstations and pallet area.
Maintained stock levels in accordance with company policies.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Provided assistance in loading and unloading containers from ships and trains.
Used pallet jacks to move items to and from warehouse locations.
Followed established guidelines for picking orders accurately.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Operated equipment and machinery according to safety guidelines.
Operated a variety of machinery and tools safely and efficiently.
Armed Security Officer
Titan Security Inc
Chicago
01.1995 - 11.1997
Responsible for policing or securing the business complexes in the loop and downtown areas (like the Presidential Towers for example) in Chicago and suburbs areas
Warned violators of rule infractions and escorted unauthorized persons off premises.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Patrolled crowds during events to preserve order and promote security.
Monitored building access and identified all officials and employees before authorizing entrance.
Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
Communicated effectively with team members while coordinating efforts during shifts.
Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Assisted in the development of new security protocols based on changes in technology or environment.
Conducted security checks on personnel entering and exiting the premises.
Monitored security cameras to identify and respond to suspicious activity.
Patrolled large commercial facility on irregular schedule to look for suspicious activities.
Maintained order and safety while providing customer service and information to facility visitors.
Monitored surveillance cameras to detect any criminal activity or violations of policy.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.