Rickey Williams Jr.
Plano
Summary
Results-oriented finance and project management professional with over 10 years of expertise in relationship management, sales, and risk mitigation. Proven success in leadership, strategy, and operations across various industries. Skilled in client relationship management, stakeholder engagement, and financial management, with strong capabilities in financial markets, account servicing, and strategic sourcing.
Overview
12
12
years of professional experience
Work History
Relationship Manager
Capital One
Plano
09.2024 - Current
- Cultivate and maintain positive relationships with auto dealerships as a partner, becoming their primary point of contact for business growth and funding needs.
- Consult partners within the market on Capital One Auto Finance programs, innovative products, and procedures that drive business.
- Negotiate and structure contracts with dealer partners.
- Engaged segmented market, managed and resolved underwriting and funding issues, collaborated with internal teams to achieve targeted business outcomes.
- Drive revenue in the market through product sales.
- Supported sales partners by identifying opportunities, scheduling appointments, and collaborating to drive business growth.
- Manage territory and develop weekly and monthly plans to achieve desired outcomes.
- Planned and hosted Capital One sponsored events to enhance market presence and strengthen relationships with stakeholders and dealer partners.
Personal Advisor (National Branch)
JP Morgan Securities, LLC
Plano
02.2019 - 05.2024
- Built a book of business and delivered personalized investment solutions to clients by relying on leadership and relationship-building skills.
- Demonstrated integrity while managing client relationships to foster trust and loyalty.
- Conducted initial consultation meetings with clients that identified goals and risk capacity.
- Facilitated wealth plan delivery sessions digitally or telephonically and implemented investment solutions that are strategically managed.
- Formulated and presented Wealth Plans to clients based on prioritization of investment goals and distribution timelines.
- Provided holistic view of clients’ needs and financial coaching beyond investments.
- Cultivated deeper client relationships and identified new opportunities throughout investment life cycle.
- Embraced digital innovations to help clients become more digitally confident to bank when, where, and how they would prefer.
- Coordinated with client onboarding team to improve lead quality, contributing to book of business growth.
- Guided and mentored new professionals and interns in relationship management techniques. new professionals and interns as a mentor and expert in relationship management.
Financial Consultant
JP Morgan Securities, LLC
Plano
02.2019 - 05.2024
- Delivered comprehensive financial planning and advice to clients by helping to identify appropriate products/services that met clients’ financial needs and alleviated risk.
- Executed outbound lead campaigns to enhance investment experience by building rapport with clients and deepening relationships.
- Managed account maintenance requests efficiently.
Investment Professional II
JP Morgan Securities, LLC
Plano
02.2019 - 05.2024
- Demonstrated a deep understanding of financial markets while servicing Chase Private Clients with managed brokerage accounts.
- Engaged clients to build relationships during inbound calls for managed/advisory accounts, enhancing client satisfaction.
- Identified client needs, initiated trades in capital markets, completed service-oriented transactions, and probed for additional needs and external assets to optimize client portfolios.
Licensed Investor Solutions Sr. Customer Service Rep
Capital One Financial Investing
Plano
01.2017 - 02.2019
- Promoted personalized solutions that helped customers make investment decisions.
- Facilitated customer navigation of unsolicited trade functions on Capital One Investing platform, improving user experience.
- Led team consistently in monthly referrals to advisory accounts.
- Coached and developed new and tenured associates, strengthening team expertise as subject matter expert.
Sr. Coordinator Specialty Funder
Capital One Auto Finance
Plano
08.2014 - 12.2016
- Audited customer accounts to fund high risk auto loans.
- Managed relationships with nationwide finance managers at auto dealerships, ensuring effective communication and collaboration with internal relationship managers.
- Coordinated cross-functional teams to streamline project workflows and improve communication.
- Managed vendor relationships to ensure timely delivery of automotive financing services.
- Developed training materials for staff on new processes and compliance regulations.
Funding Analyst
Capital One Auto Finance
Plano
08.2014 - 12.2016
- Audited and verified loan documentation, conducting outbound calls to loan customers and business partners to ensure accuracy and compliance.
- Managed loan caseload for funding and underwriting, verifying documentation to facilitate timely processing.
- Analyzed funding requests to ensure compliance with internal policies.
- Collaborated with cross-functional teams to assess financing options.
- Prepared detailed reports on funding trends and market analysis.
Education
BS - Business Administration
Jackson State University
Jackson, MSSkills
- Client Management
- Client Development
- Client Consulting
- Account Servicing
- Wealth Planning
- Retirement Planning
- Wealth portfolios
- Financial planning
- Financial Growth
- Market Expansion
- Risk Mitigation
- Project Coordination
- WMCP (Wealth Management Certified Professional)
- Sales
- Leadership
- Team Building
- Contract negotiation
- Relationship Management
- Relationship management
Core Skills Licenses
- WMCP (Wealth Management Certified Professional)
- Leadership
- Client Management
- Client Development
- Project Management & Logistics
- Risk Mitigation
- Account Servicing
- Relationship Management
- Wealth Planning
- Retirement Planning
- Client Consulting
- Sales
- Team Building
- Managed Services
- Delivery Management
Extended Work Experience
- WMCP (Wealth Management Certified Professional)
- Leadership
- Client Management
- Client Development
- Project Management & Logistics
- Risk Mitigation
- Account Servicing
- Relationship Management
- Wealth Planning
- Retirement Planning
- Client Consulting
- Sales
- Team Building
- Managed Services
- Delivery Management
Timeline
Relationship Manager
Capital One
09.2024 - Current
Personal Advisor (National Branch)
JP Morgan Securities, LLC
02.2019 - 05.2024
Financial Consultant
JP Morgan Securities, LLC
02.2019 - 05.2024
Investment Professional II
JP Morgan Securities, LLC
02.2019 - 05.2024
Licensed Investor Solutions Sr. Customer Service Rep
Capital One Financial Investing
01.2017 - 02.2019
Sr. Coordinator Specialty Funder
Capital One Auto Finance
08.2014 - 12.2016
Funding Analyst
Capital One Auto Finance
08.2014 - 12.2016
BS - Business Administration
Jackson State University