Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Rickeya Ward

Charlotte,NC

Summary

Detail-focused Senior Analyst with knowledge in improving business procedures, implementing HCM system and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for technology and analytics.

Overview

5
5
years of professional experience

Work History

Senior HRIS Analyst

Charles River Laboratories
05.2022 - Current
  • Collaborated with internal/external stakeholders to identify business requirements related to technology needs.
  • Implemented and developed system enhancements within Talent Management modules across 20,000+ global employees.
  • Technical lead responsible for implementing and troubleshooting functionality within SuccessFactors Talent modules.
  • Led Talent modules enhancement workshops for education and knowledge transfer for end-users.
  • Develop project plans to implement new technology solutions.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings, and recommending changes.
  • Compile project documents: configuration workbooks, leading practice business process documents, test and test scripts.
  • Led end-to-end system testing and post-project guidance.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity and system processes.
  • Improved SAP SuccessFactors HCM system with addition of new features and infrastructure.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

Human Resources Associate

Sun Pharmaceuticals Industries, Inc
01.2020 - 04.2022
  • Supported SuccessFactors implementation by troubleshooting, testing system operations and providing data templates for implementation of Employee Central and Position Management.
  • Developed analytical tools and reports required to ensure accuracy of data (Workflows, Imports, Automated Alerts and Reporting).
  • Collaborated with UltiPro and SuccessFactors Global Support teams to provide business requirements for the implementation process.
  • Updated key human resource metrics, including terminations and leave of absences using reporting tools in UltiPro and SuccessFactors database.
  • Payroll Processing - responsible for entering and submitting payroll for hourly level employees in 500+ employee size company.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports
  • Partnered with team manager in continuous improvement process, upgraded data quality and recommended innovative information management strategies.
  • Updated UltiPro and SuccessFactors systems to improve and streamline data collection.

Payroll & Benefits Analyst

Croda Inc
03.2021 - 07.2021
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Created new hire and termination documents for payroll.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.

Human Resources Intern

New Jersey Economic Development Authority
10.2019 - 12.2019
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Assisted with pre-hire duties such as reference checks, interviews, background screenings and degree verifications.
  • Maintained and organized electronic files for applicants, including feedback created throughout interview process.
  • Updated candidate profiles using iCims.
  • Created external/internal job postings and reviewed applications for experience.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

Education

Bachelor of Arts - Human Resources

Rutgers University - The State University of NJ
New Brunswick, NJ
05.2020

Bachelor of Arts - Labor Studies And Employment Relations

Rutgers University - The State University of NJ
New Brunswick, NJ
05.2020

Skills

  • Analytical Thinking
  • Detail-oriented
  • Critical thinking
  • Data Validation
  • Excel Proficiency
  • Succession Planning
  • Performance Appraisals
  • System Implementation
  • User Support
  • Data Security

Affiliations

  • Delta Sigma Theta Sorority, Incorporated

Timeline

Senior HRIS Analyst

Charles River Laboratories
05.2022 - Current

Payroll & Benefits Analyst

Croda Inc
03.2021 - 07.2021

Human Resources Associate

Sun Pharmaceuticals Industries, Inc
01.2020 - 04.2022

Human Resources Intern

New Jersey Economic Development Authority
10.2019 - 12.2019

Bachelor of Arts - Human Resources

Rutgers University - The State University of NJ

Bachelor of Arts - Labor Studies And Employment Relations

Rutgers University - The State University of NJ

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Rickeya Ward