Rickey Allen Bates

• Collaborated closely with department heads to identify opportunities for process improvement initiatives.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.

As a LCSW in Homeless Patient Aligned Care Team (HPACT) at WLA VA, is to provide crisis intervention services, stabilizing veterans experiencing acute symptoms or distress. I conduct comprehensive assessments and develop individualized treatment plans tailored to each veterans needs. My role is to improve veteran outcomes by implementing evidence-based therapeutic interventions. A large part of my responsibilities include maintaining timely documentation of veterans progress, ensuring high-quality care and adherence to ethical guidelines.

Privileges held: Not required to be a privileged provider. My primary mission as a Licensed Clinical Social Worker at Dignity Health was to identify and provide services to patients who have significant psychological, social, emotional, financial, educational and/or cultural needs. As a LCSW, I assessed and evaluated the needs of patients in relationship to associated costs of care, continuing care needs, diagnosis and prognosis, discharge planning, hospital admissions, medical treatment and a wide range of hospital duties. As a LCSW, I provided counseling and therapeutic services designed to help patients of all ages cope with life stressors. In my role as a LCSW, I assisted patients adjustment to illness/new diagnosis causing stress, adoptions, adolescent pregnancy, adult/child abuse, changes in body image, cognitive impairment with or without medical etiology, death, depression, developmental and physical disabilities, difficult/disruptive patients/families, intimate partner violence, eating disorders, high risk pregnancy, homelessness, mental illness, multiple admissions, non-compliance with medical treatment and follow-up, substance abuse and any crisis. In my role I provided crisis intervention, supportive counseling, consultation for mandated reporting, community service linkage and referral, and consultation to the health care team on management of a psychosocial and psychiatric issues.

Privileges held: Not required to be a privileged provider. Reason for discontinuance: Burnout due to high veteran suicide rates. Licensed Clinical Social Work who provides Mental Health services to the Veteran population admitted to the High Intensity Acute Inpatient Psychiatric Units. LCSW services include a comprehensive clinical assessment of the Veteran utilizing a SWS MH Triage Assessment template. Social worker also coordinates discharge planning for Veterans who may have serious mental illness, etc. The major duties and responsibilities of the LCSW were to develope treatment plans, and setting achievable treatment goals with the Veteran/family. Collaborating with other service providers in reassessing the Veteran's needs. Providing education related to VA and community resources, entitlements, Advance Directives/Living Will and will refer Veterans/families to the appropriate interdisciplinary team member for identified health education needs. Reviewing the progress notes from the other providers to accurately determine the strengths and limitations of each veteran being referred for mental health services. Providing the Veterans and their caregivers with ongoing supportive counseling. Counseled patients on ongoing basis to assist with challenges. Gathered community resources and coordinated referrals to obtain services. Prepared all required treatment records and reports. Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process. Juggled multiple projects and tasks to ensure high quality and timely delivery.

Privileges held: Not required to be a privileged provider. Reason for discontinuance: Started new position with VA. Interviews inmates incarcerated in LA county individually, their families and/or significant others to obtain a family, social, employment, medical, substance abuse, and mental health treatment history. Assesses client's functioning in his/her environmental setting. Develops a tentative Client Care Coordination Plan (CCCP) designed to resolve or cope with the mental or emotional problem, which may include individual, group, family or marital counseling, case management, and/or referral to another treatment source such as a psychiatrist, a psychologist, a vocational or rehabilitation counselor, or another agency. Plans and conducts the client's therapy program under the guidance of supervisory staff by considering the client's treatment goal and by determining the priorities of the programs to be dealt with and the length and modality of therapy. Provides psychotherapy to individuals, groups, families, and significant others. Provides case management services to secure resources for clients, families, and significant others in order to achieve treatment goals. Serves as a member of a mental health emergency intervention team and/or joint law enforcement/mental health emergency intervention team by evaluating the behavior of persons to determine if they are, as a result of a mental disorder, dangerous to themselves, others, or gravely disabled. Requests Lanterman-Petris-Short (LPS)-authorized persons to complete an application for immediate 72-hour detention at a hospital facility. Interviews persons seeking psychiatric assistance on an emergency basis and utilizes crisis intervention techniques to prevent hospitalization and to aid the person in dealing with the emotional crisis. Assists clients, families, and significant others by discussing their reactions and attitudes concerning mental health problems and co-occurring substance abuse disorders; explains need for treatment; and encourages all concerned parties to work together cooperatively to resolve the problem and minimize the stresses that impact social functioning. Works with families and significant others toward gaining their acceptance of and participation in treatment recommendations. Participates in multi-disciplinary team conferences to discuss and evaluate the nature of the client's problem, to evaluate the client's progress, and to develop a CCCP. Participates in ongoing research to increase knowledge of mental health problems and to improve therapeutic treatment methods.

Privileges held: Not required to be a privileged provider. Reason for discontinuance: Relocated from the Bay Area to Southern California. Essential Functions: Accurately assesses patient needs and shares responsibility for assigned patients. Admit and Discharge Process: Assists with admission/discharge process as requested by Charge Nurse. Conducts belongings/safety search with respect and ensuring patient privacy. Orients patient to the unit explaining daily routines utilizing our Culture of Caring approach. Ensures patient is discharged with all belongings/valuables.

Privileges held: Not required to be a privileged provider. Reason for discontinuance: I resigned from CPS to pursue my LCSW. Conducted over 100 individual, family and couples therapy sessions. Collaborated with Department of Mental Health at Vermont Corridor for crisis intervention services for children. Consulted with DMH staff regarding needed community resources. Linked clients to appropriate mental health services. Participated in multi-disciplinary team meetings. Collaborated with community agencies to address child specific needs and strengths. Collaborated with DMH SFCP Vermont and Patients' Rights office to obtain additional resources for children and parents. Assessed children and adults mental health needs and community needs. Collaborated with Probation Department to obtain additional resources for children and families. Directed all protective placement, case management, parent education and family reunification activities. Interviewed clients individually and with families to determine what services would best address their needs.

Conducted individual and family therapy sessions per week. Directed all protective placement, case management, parent education and family reunification activities.

Redirected children to encourage safe, positive behaviors. Organized activities that developed children's physical, emotional and social growth.

Prepared registered and certified mail for dispatch.Reviewed and edited correspondence prior to release and submission for signature. Established mail delivery routes and managed distribution process. Logged and filed classified documents.Trained and instructed subordinates and supported units on personnel issues.