Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Rickeyla Sanders

Montgomery

Summary

Dynamic and results-oriented Cashier Team Lead with proven expertise in customer service excellence and cash handling, honed across roles at McDonald’s and other leading retailers. Demonstrated ability to enhance team performance and customer satisfaction through effective training and mentorship. Skilled in fostering repeat business by delivering exceptional service, showcasing reliability, and empathy.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
11.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Lowe’s
04.2024 - 10.2024

Cashier Team Lead

McDonald’s
04.2022 - 12.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Chick-fil-A
08.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Park Crossing High School
8000 Park Crossing Rd
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Order taking

Timeline

Cashier

Walmart
11.2024 - 02.2025

Cashier

Lowe’s
04.2024 - 10.2024

Cashier

Chick-fil-A
08.2023 - 11.2023

Cashier Team Lead

McDonald’s
04.2022 - 12.2023

Park Crossing High School

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Rickeyla Sanders