Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricki Bohatka

Cleveland,OH

Summary

Dynamic Operations Manager with a proven track record at Brand Protect Plus, excelling in inventory management and vendor relations. Leveraged expertise in SAP and Excel to streamline processes, enhancing productivity and reducing costs. Cultivated strong team engagement and communication, driving operational excellence and fostering a positive work environment.

Overview

27
27
years of professional experience

Work History

Operations Manager

Brand Protect Plus
04.2024 - Current
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Managed purchasing, sales, and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Responded to inbound inquiries regarding accounts and payments.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.

Purchasing & Warehouse Manager

Brand Protect Plus
02.1999 - 04.2024
  • Optimized inventory and supply chain operations, negotiated favorable contracts, and implemented targeted business strategies to reduce annual expenditures by over $10,000.
  • Redesigned warehouse layout and total relocation twice throughout my tenure to accommodate new inventory, maximize space utilization, and refactor processes.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets by over 50%.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Integrated warehouse operations with existing and new business processes.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

Associates - Applied Psychology

Florida Technical College
Orlando, FL
06.2015

Skills

  • AS/400
  • Microsoft Office (Word, Excel, Outlook)
  • Shopify
  • Ship Station
  • Acumatica
  • QuickBooks
  • SAP

Timeline

Operations Manager

Brand Protect Plus
04.2024 - Current

Purchasing & Warehouse Manager

Brand Protect Plus
02.1999 - 04.2024

Associates - Applied Psychology

Florida Technical College

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