Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ricki Donner

Cheektowaga,NY

Summary

Dynamic professional with extensive experience at Bright Path Children's Center, excelling in customer service and maintaining high service standards. Recognized for effective collaboration within teams, resolving escalated customer support issues, and developing educational resources that enhance learning environments. Committed to fostering positive relationships with students and parents while ensuring safety and achieving organizational goals in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Teacher's Assistant

Bright Path Children's Center
Marysvale, NY
08.2024 - Current
  • Built strong rapport with students, parents, and colleagues.
  • Produced educational resources including lesson plans and visual aids to support teachers.
  • Offered personalized guidance for students demanding more attention.
  • Assisted staff with classroom setup, scheduling tasks, and exam coordination.
  • Engaged actively with kids in various games.

Banquet Server

Buffalo Niagara Convention Center
Buffalo
12.2022 - Current
  • Arranged meal service stations following established protocols.
  • Maintained freshness by frequently replenishing buffet items.
  • Maintained high levels of guest contentment through proactive engagement.
  • Sustained an organized work environment through consistent cleaning efforts.
  • Collaborated with team members to maintain service quality during busy periods.

Customer Service Cashier

Tim Horton's
Buffalo, NY
09.2023 - 06.2024
  • Executed daily opening and closing procedures.
  • Offered cordial reception while maintaining high-quality service.
  • Stocked shelves, racks, cases, bins, and tables with new merchandise.
  • Complied with all health and safety regulations while performing job duties.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.

Education

High School Diploma -

Lancaster High School
Lancaster, NY
06-2022

Skills

  • Classroom support
  • Student and parent relations
  • Student assessments
  • Activity implementation
  • Student safety

References

References available upon request.

Timeline

Teacher's Assistant

Bright Path Children's Center
08.2024 - Current

Customer Service Cashier

Tim Horton's
09.2023 - 06.2024

Banquet Server

Buffalo Niagara Convention Center
12.2022 - Current

High School Diploma -

Lancaster High School
Ricki Donner