Summary
Overview
Work History
Education
Skills
Affiliations
Competencies
Accomplishments
References
Timeline
Generic

Ricki Murner

Summary

Skilled and experienced HR professional adept at influencing a positive employee experience through onboarding, orientation, and benefits administration. Collaborative approach in supporting HR policies and procedures with management and employees. Seeking a community work setting to utilize and grow my HR skills while appreciating the unique qualities of individuals.

Overview

8
8
years of professional experience

Work History

Benefits Analyst, Open Enrollment Facilitator

Zumiez
06.2023 - 05.2024
  • Analyzed employee benefit plans and recommended changes to ensure cost-effectiveness.
  • Assisted in the administration of health, dental, vision and life insurance plans.
  • Provided guidance and advice to employees regarding their benefits packages.
  • Conducted 2 special open enrollment sessions for Hawaii and Canada, enrolling 50% more employees in company benefits.

Human Resources Specialist, New Hire Orientation Coordinator

Virginia Mason Franciscan Health (via NuWest)/Catholic Health Initiatives (Common Spirit)
09.2021 - 06.2023
  • Developed and implemented a new employee onboarding process, bringing a 20% reduction in orientation and onboarding time.
  • Created training materials for new hires and provided orientation sessions.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Provided essential support to address individual HR needs of employees.

HR Specialist, Benefits Advisor and Coordinator, Medical Credentialing

Seattle Indian Health Board
Seattle, WA
04.2018 - 03.2021
  • Provided Paycom support for employees in resolving complex issues.
  • Created training materials for new hires on the company's procedures and policies.
  • Participated in open enrollment meetings with employees to answer questions about benefits options offered by the company.
  • Lead employee appreciation events, birthdays, and anniversary celebrations.

Hiring/Training/Administrative Supervisor

Alclear, LLC (CLEAR)
Seattle, WA
06.2016 - 10.2017
  • Developed and supervised administrative projects including hiring, training, scheduling, evaluating performance, and providing feedback.
  • Resolved conflicts among employees by investigating complaints thoroughly and taking appropriate disciplinary action when necessary.
  • Guided employees in handling difficult or complex problems.
  • Issued work schedules, duty assignments, and deadlines for sales staff.

Education

Bachelor of Science in Business - Human Resources Management -

Capella University
Minneapolis, MN
12.2022

Human Resources Management Certificate -

Bellevue College
Bellevue, WA
06.2018

Word 2016 and Excel 2016, Certificate -

Bellevue College
Bellevue, WA

Associate Degree -

Bellevue College
Bellevue, WA

Skills

  • Recruitment
  • Onboarding
  • Offboarding
  • I9 audits
  • Building trust
  • Employee satisfaction
  • HR documentation management
  • Communications
  • Compliance regulations
  • Confidentiality
  • Employee Engagement
  • Diversity, Equity, Inclusion
  • Report analysis
  • Project management
  • Customer service
  • Administrative
  • Communication
  • Collaboration
  • Organizational skills
  • Attention to detail
  • Event planning
  • Interviews
  • New hire paperwork
  • Documentation management
  • Paycom, Oracle, UKG
  • Web-based business applications
  • HRIS programs

Affiliations

  • SHRM
  • The National Society of Leadership and Success

Competencies

Experienced in driving continuous improvement of Talent Management (TM) functions and tasks through technology and automation tools., Seasoned in recruitment, onboarding, offboarding, and I9 audits., Specialist in building trust with co-workers, employees, and vendors., Experienced at employee satisfaction including work anniversaries, recognition, and events., Proficient in managing HR documentation, including confidential records, and personnel recordkeeping for accuracy., Communications expert in-person, on email and policies, and updating employee publications., Up to date on federal, state, and local compliance regulations., Expert in acting with integrity, professionalism, and confidentiality., Trained hiring managers on diversity, equity, and inclusion in candidate vetting., Comfortable interacting with employees on policy changes and updates to ensure understanding and compliance., Competent at developing and analyzing reports for process improvement., Skilled in project management fundamentals of evaluating, problem-solving, and enhancing program effectiveness., Utilizes professional customer service skills from beginning to end to determine employee needs and build a lasting relationship., Strong communication expertise both oral and written., Professional with collaboration, emotional intelligence, and critical thinking., Excellent organizational skills and attention to detail., Successfully planned and implemented employee benefits events, interviews, and new hire paperwork., Documentation management including personnel files and credentialing., Proficient in Microsoft Office Suite, Outlook 365, PowerPoint, Paycom, Oracle, Ultipro/UKG, and various web-based business applications and HRIS programs.

Accomplishments

- Graduated Summa Cum Laude, 4.0 GPA

- Dean’s List Winter 2020, Spring 2021, Summer 2021

- President’s List Fall 2021 – Fall 2022

References

References available upon request.

Timeline

Benefits Analyst, Open Enrollment Facilitator

Zumiez
06.2023 - 05.2024

Human Resources Specialist, New Hire Orientation Coordinator

Virginia Mason Franciscan Health (via NuWest)/Catholic Health Initiatives (Common Spirit)
09.2021 - 06.2023

HR Specialist, Benefits Advisor and Coordinator, Medical Credentialing

Seattle Indian Health Board
04.2018 - 03.2021

Hiring/Training/Administrative Supervisor

Alclear, LLC (CLEAR)
06.2016 - 10.2017

Bachelor of Science in Business - Human Resources Management -

Capella University

Human Resources Management Certificate -

Bellevue College

Word 2016 and Excel 2016, Certificate -

Bellevue College

Associate Degree -

Bellevue College
Ricki Murner