- Music
- Outdoor Recreation
- I like working with my hands and fixing things
- Gardening
- Playing Sports
Rickie Daniels
Plainfield,IN
Summary
Dynamic Assistant Store Manager with a proven track record at ALDI, excelling in customer engagement and inventory management. Enhanced sales performance through strategic merchandising and staff training, fostering a culture of excellence. Recognized for improving customer satisfaction and reducing employee turnover by promoting teamwork and individual achievements.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Lowes Home Improvment
08.2023 - Current
- Supervised daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored staff on product knowledge and merchandising standards.
- Implemented inventory management practices to enhance stock accuracy and reduce shrinkage.
- Analyzed sales reports to identify trends and develop strategies for increased revenue.
- Coordinated team schedules to maintain adequate coverage during peak hours and events.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Store Manager
ALDI
07.2020 - 08.2023
- Collaborated with upper management to execute strategic plans for store improvements and growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Supervisor
Geodis Logistics
06.2019 - 07.2020
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated schedules and resources to optimize team productivity and meet deadlines.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Store Manager
Aldi
03.2014 - 05.2020
- Oversaw daily operations to ensure efficient store functionality and customer satisfaction.
- Implemented staff training programs to enhance team performance and service quality.
- Developed promotional strategies that increased product visibility and sales revenue.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Led cross-functional teams in executing store initiatives and improving operational workflows.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Miller-Motte Technical College
NCSkills
- Critical thinking and analysis
- Customer engagement
- Customer service excellence
- Customer relationship management
- Inventory management
- Effective time management
- Daily store readiness oversight
- Sales performance improvement
Interests
Timeline
Assistant Store Manager
Lowes Home Improvment
08.2023 - Current
Assistant Store Manager
ALDI
07.2020 - 08.2023
Supervisor
Geodis Logistics
06.2019 - 07.2020
Store Manager
Aldi
03.2014 - 05.2020
High School Diploma -
Miller-Motte Technical College