RICKIE DARNELL JOHNSON JR.

• Maintaining a 4.0 GPA in M.S. in Human Resources Management while completing 12 of 36 credits, demonstrating strong commitment to professional advancement. Facilitated peer learning in HR principles and practices, enhancing overall understanding within the group.

• Facilitated HR operations for a diverse workforce of over 1000 employees, maintaining adherence to federal HR regulations and supporting NGA mission objectives.
• Streamlined personnel actions, onboarding, and records management through effective administration of HRIS platforms, improving efficiency.
• Supported employees in understanding and accessing benefits related to life events, including FMLA, disability, and parental leave.
• Provided strategic advice to leadership on workforce planning and succession strategies to enhance operational readiness.
• Designed and implemented training programs on HR systems and policy updates to minimize staff errors.
• Coordinated performance management processes to enhance classification documentation and streamline compensation actions.

Key Achievements

• Oversaw transition to updated HRIS module, significantly reducing manual data entry and increasing data integrity.
• Honored with a federal civilian award for outstanding leadership contributions and successful implementation of process improvements.

• Facilitated coordination of interagency agreements to enhance operational efficiency within NGA's HR Directorate.
• Delivered comprehensive HR administrative support to enhance employee onboarding, provide benefits guidance, ensure accurate leave documentation, and maintain HRIS updates.
• Facilitated resolution of employee questions related to benefits, leave, HR policies, and self-service systems to enhance understanding and compliance.
• Coordinated open enrollment communications portal testing to enhance user experience and assist employees.
• Managed personnel recordkeeping processes to uphold compliance with federal and agency regulations.

Key Achievements

• Redesigned onboarding workflow, resulting in a significant increase in efficiency.
• Celebrated for exceptional ability to respond promptly and facilitate teamwork among diverse departments.

• Managed onboarding, benefits administration, and personnel records to enhance HR operations across diverse federal and international sites.
• Facilitated FMLA medical leave and return-to-work documentation processes to ensure full confidentiality and regulatory compliance.
• Conducted thorough audits and entries of HRIS transactions to maintain data integrity and compliance.
• Supported employees in navigating benefits enrollment processes, verifying eligibility, and managing life-event documentation.
• Oversaw training coordination efforts to align employee development with organizational goals. Managed performance management cycles to optimize workforce productivity. Championed employee recognition programs to foster a culture of appreciation and engagement.
• Facilitated compliance with U.S. and allied personnel policies by providing comprehensive HR support to a diverse multinational workforce at SHAPE.

Key Achievements

• Analyzed and refined employee guidance strategies, achieving a 30% decrease in returned benefits packets.
• Executed personnel action processing with precision, supporting operational efficiency across multiple HR offices.

• Oversaw HR operations to maintain accountability and facilitate evaluations, awards, promotions, and reductions for units ranging from 95 to 836 personnel.
• Facilitated benefits counseling and managed leave processing and personnel readiness documentation to ensure operational efficiency for 300+ soldiers.
• Oversaw personnel security file management and clearance documentation processes. Provided adjudication support to enhance security operations and maintain regulatory standards.
• Oversaw and guided teams of up to eight HR specialists to enhance operational efficiency and support career development.
• Led onboarding briefings to facilitate new employee integration. Oversaw training initiatives for benefits education and HR systems.

Key Highlight

• Oversaw HR and security inspections, resulting in 100% compliance with established standards.