Dynamic educator and healthcare professional with a proven track record in enhancing student engagement and implementing assessment strategies, as demonstrated at HISD. Specializes in problem-solving and motivational skills, adept at project management and collaborative learning. Achieved significant improvements in instructional practices and student learning outcomes.
• Work within Healthcare Effectiveness Data Information Sets (HEDIS), review report cards for Health Plans to ensure they are providing quality care and services to the members they insure, or Payment Integrity Audits (PIA) where you will ensure Health Plans are billing correctly through the Centers for Medicare and Medicaid.
• Travel to medical facilities or provider offices in specified areas to complete review services.
• Communicate effectively and professionally with care provider offices, clinics, hospitals, and other clinical facilities.
• Accurately and efficiently manage paper medical records or an EMR/EHR platform to retrieve information and Scan relevant components of the medical record to support reviews performed.
• Upload extracted medical records per assignment. Maintain quality and production standards required by company policy. Comply with HIPAA laws and regulations.
• Manage day-to-day operations
• Oversee all business and clinical activities and establish goals and objectives aligned with performance standards.
• Process orders through vendors, state, and track incoming shipments.
• Compare what was received and what was on orders
• Case management to help patients with needs
• Handle conflict management with the team members/patients
• Followed what was missing and when it would be arriving
• Reviewed data with team members to discuss what metrics were ignored and their percentage for the week and what we could improve on
• Establish systems, processes, and procedures to comply with OSHA and
• Perform patient assessments and contribute to the development of interdisciplinary care plans.
• Onboard all new employees to ensure they can comply with all regulatory issues.
• Leverage patient feedback and utilize the continuous improvement process to streamline day-to-day operations and improve patient satisfaction.
• Completes patient intakes - takes, records, and reports vital signs, history, height, and weight of patients
• Administers screening tests and records results
• Administers medications and treatments ordered by the provider
• Assists provider in specialized examinations and treatments/procedures as directed
• Performs venipuncture as ordered by the provider and assists Phlebotomist as needed
• Follow up lab results and cultures with providers and patients
• Keeps and maintains the inventory for the supply room
• Coordinates immunizations of children using the health department data and administers immunizations as indicated
• Work on Prior authorizations and communicate with insurance
• Planned and delivered instruction in a way that maximized student learning while aligning educational strategies with industry best practices around all components of clinical work preparation.
• Issued all lab assignments, homework, and assessments to track student progress, increase participation, and provide support through a variety of instructional strategies to meet the needs of diverse learners.
• Served as a mentor to students to provide additional support in the implementation of soft skills, communication techniques, and organizational strategies.
• Assisted students in retaining lecture information by creating guides and course materials.
• Input grades and build lessons with PowerPoint!
• Instructed Phlebotomy skills.