Rickie Grigsby
Corona,CA
Summary
Seeking a new challenge with a progressive organization to help me capitalize my skills in learning technology and labor skills. Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Productive [Job Title] demonstrating skills in [Skill] and [Skill]. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Package Handler
Fed Ex Ground
Chino, CA
04.2014 - Current
- Responsibilities - Package Handler, loading trucks with all different shapes and sizes boxes
- Lifting packages over 50 Lbs and above
- Help new hires loading and help the mangers with managing
- Changing flows to different destinations, guiding the other package handlers to success
- Moving workers around when the manager is busy
- Worked in all areas in fed ex warehouse
- Unload, load side, smalls, van lines, tugger
- Employee of the month of February 2018
- Protected company inventory by maintaining and organizing storage areas.
- Managed inventory levels by tracking incoming and outgoing packages.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Assisted in training new employees on package handling processes.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Loaded completed orders on pallets according to delivery numbers.
- Stacked boxes onto pallets in an efficient manner.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Security Officer
Allied Universal Security Services
Long Beach, CA
12.2018 - 07.2019
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Provided escorts for visitors as needed throughout the facility.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Identified suspicious activity to determine appropriate response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Performed first aid and CPR when necessary during emergency situations.
- Verified photo IDs and tickets to allow guests passage.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Monitored security cameras to identify and respond to suspicious activity.
Custodian
Global
Long Beach, CA
05.2016 - 12.2016
- Performed landscaping tasks and removed litter to maintain grounds.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Serviced, cleaned and restocked restrooms.
- Notified managers of repair needs or additions to building operating systems.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Discarded cardboard boxes and trash in compactors and balers.
- Kept business entrances clean, tidy and professional in appearance.
- Followed safety processes for all manual and electric cleaning equipment.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Followed company uniform, performance and security policies with every job.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Steam-cleaned or shampooed carpets.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Moved equipment and furniture to thoroughly clean space.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
Customer Service Representative
Target
Long Beach, CA
03.2013 - 01.2014
- Set up and activated customer accounts.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Consulted with customers to resolve service and billing issues.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
- Mentored junior team members and managed employee relationships.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Increased customer traffic count by [Number]% and retail sales by [Number]%.
- Provided top quality control and eliminated downtime to maximize revenue.
Maintenance
Cabrillo Village
Long Beach, CA
06.2012 - 09.2013
- Responsibility cleaning homes, painting curbs, power washing
- Changing lights, checking temperature on the thermostat
- Inspected and tested damaged machine parts and reported parts and repair needs to supervisors.
- Monitored production processes for potential problems and took corrective action when necessary.
- Managed inventory levels of supplies used for maintenance operations.
- Followed all safety guidelines when working with hazardous materials such as chemicals or fuels.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Responded promptly to emergency situations involving malfunctioning machinery or other facility-related issues.
- Participated in regular staff meetings to discuss progress on ongoing projects.
- Replaced worn or defective parts in machines, using hand tools and power tools.
- Conducted daily inspections of all equipment, identifying any necessary repairs or replacements.
- Fabricated, tested, and installed replacement parts and removed damaged or malfunctioning parts.
- Followed instructions regarding duties and assignments for facility and machinery maintenance.
- Assisted in training new staff members on proper use of machinery and safety protocols.
- Ensured that all safety protocols were followed while performing maintenance tasks.
Education
Some College (No Degree) - Business Management
Long Beach City College
Long Beach, CASkills
- Carrying over 50 lbs
- On feet
- Working with new people
- Working in all types of weathers
- At a reasonable pace
- Strength being a team leader/team player
- Weakness being hard on myself about work
- Material Storage
- Truck Loading
- Package Scanning
- Packaging
- Package Loading
- Truck Loading and Unloading
- Damage Prevention
- Material Handling
- Visual Inspection
- Critical Thinking
- Problem-Solving
- Willing to Learn
Accomplishments
- Employee Of The Month for Fed Ex Ground for year 2016
Timeline
Security Officer
Allied Universal Security Services
12.2018 - 07.2019
Custodian
Global
05.2016 - 12.2016
Package Handler
Fed Ex Ground
04.2014 - Current
Customer Service Representative
Target
03.2013 - 01.2014
Maintenance
Cabrillo Village
06.2012 - 09.2013
Some College (No Degree) - Business Management
Long Beach City College
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