RICKIE PARES
Jackson,MS
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Overview
19
19
years of professional experience
Work History
Managing Director
Providence Hill Sporting Club
07.2023 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Within the first year able to increase associate survey 20%
- Able to reduce expenses by 15% by reviewing contracts and negotiating with vendors
- Introduced new methods, practices, and systems to reduce turnaround time.
General Manager
Graduate Hotels
05.2021 - 07.2023
- Increased GOP 12% YOY along with ADR by $22.
- Heavily involved in community engagement from chamber of commerce to pet humane society.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Hilton
02.2020 - 05.2021
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
Hotel Manager
The Estate Yountville – Aimbridge Hospitality
07.2019 - 02.2020
- Oversaw multiple properties and responsible for Rooms, Engineering, Security, Spa and Activities.
- Created a PM program, Concierge/Arrival experience, and outdoor activations from mixology to activations.
- Focus on training a high-energy team through shadowing, role-playing and following through.
- Analyze and dissect monthly P&L to prepare for ownership/GM.
- Lead bi-weekly team meetings to discuss labor, productivity, expenses and audits.
- Focus on creating relationships with the town of Yountville and Chamber of Commerce.
Director of Rooms
Windsor Court Hotel - Aimbridge Hospitality
06.2018 - 07.2019
- Oversee the Front Office, Guest Services, Valet, Housekeeping, Loss Prevention and Spa
- Regularly conducts P&L reviews to analyze financial metrics
- Manages the recruitment, training and development of colleagues
- Lead trainer for Forbes
- Oversaw day-to-day operations of a 316-suite room hotel with staff of 115 employees.
Director of Operations
Inn At Perry Cabin By Belmond
05.2017 - 06.2018
- Luxury boutique hotel with a $1200 ADR and served over 60 weddings of 22 acres
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Director of Rooms
Omni Royal Orleans, New Orleans, LA
09.2005 - 05.2017
- Oversee the Front Office, Guest Services, Valet, Housekeeping, and Loss Prevention
- Regularly conducts P&L reviews to analyze financial metrics
- Manages the recruitment, training and development of colleagues
- Led Highest Tripadvisor in comp
- Set at #3 along with Top 5 in medallia for Overall Service throughout the company.
- Managed budgets effectively, optimizing resource allocation and cost control measures.
- Increased repeat business by cultivating customer loyalty through personalized service offerings and attention to detail.
- Improved guest satisfaction by implementing innovative room service techniques and strategies.
Education
Hotel And Restaurant Management - B.S. Applied Science
The University of Mississippi
Oxford, MS05.2003
Timeline
Managing Director
Providence Hill Sporting Club
07.2023 - Current
General Manager
Graduate Hotels
05.2021 - 07.2023
General Manager
Hilton
02.2020 - 05.2021
Hotel Manager
The Estate Yountville – Aimbridge Hospitality
07.2019 - 02.2020
Director of Rooms
Windsor Court Hotel - Aimbridge Hospitality
06.2018 - 07.2019
Director of Operations
Inn At Perry Cabin By Belmond
05.2017 - 06.2018
Director of Rooms
Omni Royal Orleans, New Orleans, LA
09.2005 - 05.2017
Hotel And Restaurant Management - B.S. Applied Science
The University of Mississippi
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