Rickie Segura
Salt Lake City,UT
Summary
Detail-oriented technician with expertise in diagnosing and resolving complex equipment issues. Committed to maintaining safety standards and delivering high-quality repairs, contributing to enhanced operational efficiency and customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Repair Technician
Harvest Right
Salt Lake City, Utah
01.2024 - Current
- Resolved issues and restored functionality on multiple types of appliance freeze dryers and equipment.
- Diagnosed equipment issues using specialized tools and techniques.
- Conducted routine maintenance on machinery to ensure optimal performance.
- Documented repair processes and updates in company management systems.
- Resolved system malfunctions by substituting faulty components or implementing required modifications.
- Maintained safety standard compliance in all repair and servicing operations.
- Assessed repaired products to ensure proper operation prior to customer return.
- Maintained a clean and organized workspace to ensure safety and efficiency.
- Disassembled devices to access and extract defective components, using various hand and power tools.
- Generated in-depth reports outlining repair procedures conducted on each machine serviced.
Caregiver
Segura
Salt Lake City, Utah
04.2022 - Current
- Ensured proper nutrition through meal preparation, grocery shopping, and tracking food consumption levels.
- Supported daily living activities including bathing, dressing, and grooming.
- Managed timely administration of prescribed medications, adhering to care plan specifications.
- Aided in ambulation by delivering support during transitions from bed to chair, or wheelchair.
Operations Manager
FedEx Services
West Valley City, Utah
11.2008 - 04.2022
- Executed systematic evaluations of current policies and procedures to uncover opportunities for continuous improvement and maintain quality standards.
- Oversaw staffing requirements through recruitment, selection, onboarding, training, and necessary disciplinary action.
- Partnered with management team to drive long-term strategic planning initiatives for organization.
- Troubleshot mechanical issues and developed effective solutions in real-time.
- Measured and reviewed performance via KPIs and metrics.
- Performed preventative maintenance on mechanical equipment and machinery.
- Collaborated with engineering teams to implement design improvements for machinery.
Education
High School Diploma -
West High School
Salt Lake City, UT06-1993
Skills
- Equipment maintenance and troubleshooting
- Soldering and diagnostic testing
- Safety compliance and quality control
- Technical documentation and process improvement
- Attention to detail and component replacement
- Routine servicing
- Refrigeration system repair
Accomplishments
FedEx: 2021-Won QDM award for decreased carbon emissions implementation. 3rd place winner worldwide
Certification
Universal Technician- EPA National Recycling and Emission Reduction Program
Timeline
Certified Repair Technician
Harvest Right
01.2024 - Current
Caregiver
Segura
04.2022 - Current
Operations Manager
FedEx Services
11.2008 - 04.2022
High School Diploma -
West High School