Rickie Wilson
OKC,OK
Summary
With a proven track record at VHA OKC, I excel in delivering compassionate care and efficient emergency medical support. My expertise in vital signs monitoring and exceptional teamwork has significantly enhanced patient satisfaction and outcomes. Skilled in phlebotomy and known for my ability to remain calm under stress, I bring both critical hard and soft skills to any healthcare team.
Overview
5
5
years of professional experience
Work History
Patient Care Technician, ER
VHA OKC
08.2021 - Current
- Reduced wait times for patients by effectively prioritizing tasks based on urgency and level of need.
- Contributed to a positive work environment through open communication and teamwork with colleagues across all levels of the organization.
- Managed inventory of essential supplies within assigned treatment areas, ensuring availability when needed for urgent cases or emergencies.
- Enhanced patient satisfaction by providing attentive and compassionate care to individuals in the emergency room.
- Provided emotional support to distressed family members during critical situations or emergencies involving their loved ones.
- Assisted nursing staff with various medical procedures, ensuring efficient and timely treatment for patients.
- Utilized strong problem-solving skills to address unexpected challenges or situations while maintaining the highest level of patient care.
- Adhered to strict infection control standards by maintaining a clean workspace and practicing proper hand hygiene techniques consistently.
- Demonstrated strong interpersonal skills while interacting with diverse populations under stressful conditions in a fast-paced environment.
- Improved patient outcomes by closely monitoring vital signs and reporting any significant changes to nursing staff or physicians promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Documented patient information and care activities in electronic health record.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed EKG's, Foley's, IV's and straight sticks
- BLS certified
CNA
Integrity Staffing Solutions Inc.
05.2019 - 08.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
Biology - Human Biology
San Juaquin Delta College
Stockton, CA05.2005
Skills
- Vital signs monitoring
- Compassionate Care
- Airway Management
- Phlebotomy Techniques
- Patient Transport
- Geriatric Care
- Behavioral health support
- Emergency Medical Training
- Catheter Care
- Patient Observation
- Infection control standards
- Sterilization techniques
- Feeding Assistance
- Specimen Collection
- Blood Glucose Monitoring
- High level of autonomy
- Qualified in patient transport
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Basic Life Support
- Reliability
- Empathy and Compassionate Care
- HIPAA Compliance
- CNA Certification
- Active Listening
- Calm Under Stress
- Dementia Care
- Certified in CPR/AED
- Bedside manner
- Wound Care
- Patient relationship building
- Electronic Charting
- Documenting behaviors
- Family Communication
- Medical Laboratory Procedures
- Patient Care
- IV Insertion
- EKG testing
Timeline
Patient Care Technician, ER
VHA OKC
08.2021 - Current
CNA
Integrity Staffing Solutions Inc.
05.2019 - 08.2021
Biology - Human Biology
San Juaquin Delta College
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