Richard 'Rick' LeDonne
Carpentersville,IL
Summary
Experienced Network Solution Engineer with a decade-long track record in planning, implementing, configuring, and designing networks. Proficient in troubleshooting, maintenance, and management of LAN and WAN technologies. Skilled in supporting critical applications like VOIP and video streaming through extensive experience in routing and switching protocols. Demonstrated ability to quickly adapt to evolving technological landscapes, with a strong motivation to excel in challenging environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Network Engineer
Ryerson
04.2017 - Current
- Solution Engineer for the design and configuration of the company's largest warehouse (9 buildings)
- Upgraded 130 wireless access points and 90 repeaters
- While I was the engineer for set up, I was also responsible for oversite of the 3rd party vendor to install and deploy
- Network Engineer for a 1-year full core network hardware upgrade; I was 1 of 2 Engineers responsible for the upgrade; 102 routers and 800 switches
- Acquisitions: Ryerson acquired multiple companies since 2017
- For any acquisition, we are responsible for design and set up of their Network, bringing up to Ryerson Standards
- Manage over 100+ sites for installation of hardware at new and relocated Ryerson sites
- Responsibilities: An integral part of the team for configuration and maintenance involving Data Centers and Branch office Structural Cabling environments
- Stage, configure, support and maintain Cisco 4331 ISR, Cisco WS 3650 Ethernet switches, Cisco Prime, Cisco wireless controller
- Break fixes; all Moves, Add, and Changes (MAC) throughout the environment
- Responsible for network design and enhancements where I would evaluate end user needs in order to configure switches (IDFs), Aps, and repeaters, order hardware and configure
- Manged 3rd party cabling and installation according to Ryerson’s standards
- Work with identities and databases in Cisco ISE
- Configure, deploy and troubleshoot Cisco 3500 Wireless bridges
- Document hardware and software configurations
- Troubleshoot resolution with carriers and telecom providers both online and through internal ticketing systems
- Collaborate with voice group, LAN, PC Tech to support VOIP installs and troubleshooting
- Work with Solarwinds network monitoring software, SecureCRT and Kiwi cat tools
- Network support on rotational basis
- Turn up and support backup ethernet circuits and support MPLS primary circuits.
Network Analyst
United Airlines
12.2016 - 04.2017
- Monitor and manage all network infrastructure to ensure availability and performance metrics are met
- Manage 3rd party relationships relating to Network Operations to ensure SLA’s are met
- Perform root cause analysis to quickly recover from any network service interruption
- Encourage and enforce compliance to IT Service Management process and procedures pertaining to Network Operations
- Coordinate activities with internal and external technology teams to support operational needs of the business
- Configure LAN/WAN, routing and switching
- Review all network related change management tickets to ensure promotion into the production environment is operationally ready.
Network Management Engineer
First Communication
11.2014 - 12.2016
- Verify and analyze static routes, routing instances and BPG protocols in the MX480 & M320
- Monitor interface for packet throughput and discards
- Perform firmware updates on Juniper SRX100 and EX2200 devices
- Troubleshoot VPLS & MPLS tunnels for enterprise networks
- Troubleshoot circuit issues and configurations on demand
- Create proper QOS statements on VLANs for voice and data affecting routers and interfaces
- Add, delete and verify route sets
- Perform source pings within Juniper EX2200 devices to verify connectivity to MPLS networks
- Network management and maintenance for customers support 24/7, 365 days
- Work directly with senior executives and leadership to meet internal and external client SLAs
- Interface effectively with other departments and staff to ensure satisfactory and timely resolution of their issues or problems
- Perform maintenance on equipment as necessary and image upgrades.
Network Engineer
Walgreens Co.
01.2014 - 07.2014
- Voice migration and deployment for Cisco Unified Communications solution
- The store migration consists of 1,400 Walgreen’s retail stores from Call Manager v6.1 to a new cluster running v8.6
- Responsible for scripting Voice Routers (series: 2800 / 2900 / 3900)
- Monitored network traffic via network monitoring tools and sniffers in an attempt to troubleshoot network outages and intrusions by tracing their origin and destination
- Work closely with configuring, maintaining and troubleshooting WAN links
- Help the network team to install and test new switches and routers.
Education
Bachelor of Science in Network and Communications Management -
DeVry University
Addison, ILAssociate of Applied Science in Network Systems Administration -
DeVry University
Addison, ILSkills
- Network configuration
- LAN switching technologies
- Layer-2/3 protocols
- IP Addressing and Subnetting
- Network performance monitoring
- Cisco switching expertise
- Cisco equipment familiarity
- Networking and routing protocol expertise
Certification
- Cisco Certification Network Professional (CCNP) - Switch, 02/2020
- Cisco Certified Entry Network Technician (CCENT), 02/2020
- Cisco Certified Network Associate (CCNA), 02/2020
Areas Of Expertise And Technical Skills
Cisco, CUCM 6.1/8.6, EoC, EoF, IP Networking, Dedicated Internet Access, F1 to F3 cable pair distribution, TCP/IP, Eigrp, OSPF, RIP, RIP v2, Metro Ethernet, NNI troubleshooting, DMX, Bonded T1, MPLS, SONET, Transport STS-1 thru OC192, VLAN config, SIP Messaging analysis, VOIP gateway configuration, Cisco ISE, HP Service Manager, HP Node Manager, HP Network Automation, System Status Display (SSD), Solarwinds, Nagios, Granite, Visio, Packet Tracer, Secure CRT, PUTTY, EB/TA (E-Bonding tool) XO's NETOPS Portal, Global Capacity portal, Verizon Enterprise Portal, SDWAN, OSPF, EIGRP, BGP, MPLS, TCP/IP networking standards and with protocols like SNMP, ICMP and IPv4 as well as network security protocols like IPSEC tunnels, NAT/PAT, ACL's and DM VPN's, Switch Configuration, VLANs, VTP, STP, RSTP, MST., Ethernet (IEEE 802.3) Technology, Gigabit Ethernet, Cable testing, Structure Cabling, WAN, Multicasting and ARP, Frame Relay, ISDN T1/E1, ATM, MPLS, Ethernet, Meraki, Cisco 3850, 3750, 3650, 3560CX Switches, Cisco 5520 Wireless Controller, Cisco 2800, 2900, 3900, 4331 Routers, Juniper M320, MX480, EX 2200, SRX100 configuration and troubleshooting, Cabling network devices, password recovery, disaster Recovery, SHARES GDS, System Status Display (SSD), Flight Trax
Timeline
Network Engineer
Ryerson
04.2017 - Current
Network Analyst
United Airlines
12.2016 - 04.2017
Network Management Engineer
First Communication
11.2014 - 12.2016
Network Engineer
Walgreens Co.
01.2014 - 07.2014
Bachelor of Science in Network and Communications Management -
DeVry University
Associate of Applied Science in Network Systems Administration -
DeVry University
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