Rick S Rivera
Lexington,NC
Summary
Dynamic Auto Body Technician with a proven track record at M&L Collision Center, recognized for enhancing customer satisfaction through meticulous repairs and quality control. Skilled in collision repair and welding, I excel in optimizing workflows while demonstrating a strong work ethic and attention to detail, consistently delivering high-quality results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Auto Body Technician
M&L Collision Center
Lexington, NC
10.2020 - Current
- Trained new technicians on equipment operation and safety protocols, fostering a culture of excellence.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Followed standard operating procedures to achieve consistent quality of work.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Enforced compliance with safety regulations when operating equipment.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
Auto Body Technician
All Town Collision & Towing
Fitchburg, MA
09.2019 - 09.2020
- Enhanced team productivity by training junior technicians on industry best practices and advanced repair techniques.
- Streamlined parts ordering process, reducing wait times for customers and allowing for faster repairs complete.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Improved customer satisfaction by providing accurate repair estimates and timelines.
- Reduced parts inventory costs, carefully selecting and recycling usable parts from damaged vehicles.
- Enhanced operational efficiency, implementing more effective workflow for repair.
Auto Body Technician
Carstar Collision Center-Fitchburg
Fitchburg, MA
10.2015 - 08.2019
- Repaired vehicle body components to restore structural integrity and appearance.
- Operated frame machines to align damaged vehicles according to manufacturer specifications.
- Conducted thorough inspections of repaired vehicles for quality assurance before delivery.
- Maintained organized work area, adhering to safety standards and best practices in auto body repair.
- Utilized diagnostic tools to assess damage and determine necessary repair procedures accurately.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
Auto Body Technician
Prime Automotive Group
Norwood, MA
03.2015 - 09.2015
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Decreased repair time by streamlining processes and effectively managing workflow in the shop.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Education
High School Diploma -
Luis Muñoz Marin
Barranquitas PR05.2008
Skills
- Auto body repair
- Body filler application
- Vehicle reassembly
- Excellent work ethic
- Quality-focused
- Welding experience
- Frame straightening
- Collision repair
- Attention to detail
- Multitasking
Certification
I-CAR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Auto Body Technician
M&L Collision Center
10.2020 - Current
Auto Body Technician
All Town Collision & Towing
09.2019 - 09.2020
Auto Body Technician
Carstar Collision Center-Fitchburg
10.2015 - 08.2019
Auto Body Technician
Prime Automotive Group
03.2015 - 09.2015
High School Diploma -
Luis Muñoz Marin