Ricky Aguillon
Red Oak,TX
Summary
At Coca-Cola, I honed my expertise in database management and developed exceptional multitasking abilities, significantly enhancing office productivity and reducing data entry errors by meticulous attention to detail. My proactive approach to customer service and adeptness at confidential information management underscored my commitment to professionalism and efficiency.
Overview
11
11
years of professional experience
Work History
Clerk/Lead
Coca-Cola
07.2013 - 07.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Maintained up-to-date employee records to assist in human resources planning.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Supported executive decision-making by providing detailed reports and summaries of office activities.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Facilitated staff training sessions on new software, enhancing overall productivity.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Optimized office space usage, arranging workstations to maximize productivity.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
Education
N/A -
Hereford High School
Hereford, TXSkills
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- Research
- Basic accounting
- Schedule and calendar management
- File and database management
- Point of sale operation
- Record preparation
- Spreadsheet development
- Driver correspondence
- Records retrieval
- Peer relationships
- Driver communications
- Confidentiality
- Verbal and writing communication
- Multitasking
- Multitasking Abilities
- Telephone Etiquette
- Customer Service
- Professional and mature
- Administrative Support
- Conflict Resolution
- Scheduling
- Quality Control
- Scheduling and calendar management
- Software proficient
- Software aptitude
- Team building
- Meeting planning
- Document archiving
- Problem-solving abilities
- Reliability
- Scheduling appointments
- Confidentiality understanding
- Client Relations
- Professionalism
- Document Preparation
- Record-keeping
- Workflow Management
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Spreadsheet Management
- Database Administration
- Presentation Preparation
- Detail orientation
- Communication
- Update records
- Office management software
- Professional correspondence
- Serve customer needs
- Transcribing correspondence
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Clerk/Lead
Coca-Cola
07.2013 - 07.2024
N/A -
Hereford High School
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