Ricky Arreola
Round Rock
Summary
A sales leader that embodies the customer first mentality. A hunter who loves to cultivate relationships and pound the pavement. A technology evangelist who can effectively communicate value to each customer’s unique business model. A teammate who works closely with vendors and resellers to provide end users the best customer experience. Lastly and probably most importantly, someone who treats everyone professionally, with integrity and respect, day in and day out. There is only one way to treat people and live life, the right way.
Overview
11
11
years of professional experience
Work History
Development Executive II
Ingram Micro
01.2024 - Current
- Onboarded and Managed Palo Alto Networks Registered Tier partners nationwide
- Collaborated on a daily basis with Ingram Micro Account Executives to help partners grow their Palo Alto Networks business and sell more across all platforms
- Helped uncover additional opportunity for other vendors within my partner base
- Conducted accurate forecasting by analyzing market trends, customer data, and sales team input
- Managed and exceeded quarterly sales quotas by consistently driving revenue growth through strategic account management and client engagement
- Spearheaded the growth of professional services offerings for PANW within Ingram Micro for all territories
Sr Manager, Sales and Operations
Cloud Harmonics, An Ingram Micro Company
02.2022 - 01.2024
- Grew inside sales team from 9 to 12 members and drove performance reviews, set goals, and helped align strategies across all teams
- Responsible for forecasting $1B+ revenue to Executives from parent company. Tracked company pipeline and profitability across all vendors and business lines monthly and annually
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Team Lead - West Account Manager
Cloud Harmonics, An Ingram Micro Company
08.2019 - 02.2022
- Responsible for managing daily operations and executing vendor initiatives within West territory
- Helped partners meet goals within vendor partner programs through sales/technical training and other internal enablement tools
- Created net new logos for vendors through helping fund partners marketing events
- Built and cultivated high level relationships with partners to understand their go-to market and help alleviate pain points
- Manage accounts with total of $80 million+ book of business
- Participated in west team forecasting on month by month basis
West Account Manager
Cloud Harmonics, An Ingram Micro Company
07.2014 - 08.2019
- Managed reseller accounts and enabled them through exceptional service and provided tools to help them sell more
- Helped grow west territory from $5 to $202 million by cultivating and growing partner relationships
- Worked closely with reseller partners and vendors to assist growing business through vendor initiatives
- Grew territory through prospecting net-new Cloud Harmonics partners by calling and e-mailing into partners to set up and run meetings
- Traveled within territory to visit partners and vendors, as well as assisted vendor conferences every year
Small Business Sales Representative
ADT Security
01.2014 - 07.2014
- Presented potential customers with ADT’s security, life safety and Pulse automation products
- Designed systems that address customer’s needs/concerns, maintain accurate and complete knowledge of company’s full product line
- Generated leads for ADT, maintained strong closing ability to ensure company attains high volume of quality business\
- Maintained excellent relationships with customers for purpose of continued support as well as assisting
Education
Bachelor of Arts - Spanish With Business Minor
Texas State University
San Marcos, TX08.2013
Skills
- Operations Management
- Channel Sales
- Teamwork
- Go-to-Market Strategy
- Strategic Partnerships
- Business planning
- Spanish Speaker
- Sales training and leadership
Timeline
Development Executive II
Ingram Micro
01.2024 - Current
Sr Manager, Sales and Operations
Cloud Harmonics, An Ingram Micro Company
02.2022 - 01.2024
Team Lead - West Account Manager
Cloud Harmonics, An Ingram Micro Company
08.2019 - 02.2022
West Account Manager
Cloud Harmonics, An Ingram Micro Company
07.2014 - 08.2019
Small Business Sales Representative
ADT Security
01.2014 - 07.2014
Bachelor of Arts - Spanish With Business Minor
Texas State University
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