Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ricky Bailey

Moore,Oklahoma

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

6
6
years of professional experience

Work History

Apprentice Plumber

B&B Plumbing, LLC
01.2024 - 05.2024
  • Customer Service, Follow 2018 IRC/IPC codes on all installation and repairs, Bathroom remodel, Install new water lines inside and outside, Replace water lines inside and outside, Install new sewage, Replace/repair sewage, Install new gas(black iron/flex), Diagnose/repair, Unclog sinks/toilets/drains, New build - all 3 stages, Sink/toilet installation, Troubleshooting

Self Employed Owner/Operator

R-n-R Fence Company
03.2018 - 01.2024
  • Consumer/B2B Sales, Client Relations, Customer Service, Employee management, Team Building, Welding/fabrication, Custom Design, Office administration, Scope of work, Estimate/invoice, Inventory management, Blueprints/schematics, Installed automatic openers (Solar/wired), Power tools/airless paint sprayer, Customer Retention, CRM Software, Google Advertising, Facebook Advertising, Generate Leads, Purchasing, Towing 12ft-20ft trailers loaded with material, Build/install/repair all fence types, Consistently maintain 4.5/5 stars or better customer satisfaction, 100% Commission funded business, Built the company from the ground up
  • Handled Marketing, sales, estimates, invoices, CRM, lead generation, web design, installation, repair, design, inventory, purchasing, scheduling, and employee management; among many other responsibilities, Averaged 12-15 outdoor construction sales a month in a highly competitive market with a $875,000 peak 12 months and $2.2 million in 3.5 years.

Education

Taloga High School
Taloga, Oklahoma

Oklahoma State Uni.
Stillwater, Oklahoma

Skills

  • Customer Service
  • Consumer/B2B Sales
  • Residential Remodel
  • Make Ready
  • Welding/Fabrication
  • Power Tools
  • Web Design
  • Business Management
  • Team Building
  • Information Technology
  • Problem Solving
  • Troubleshooting
  • Employee Management
  • Extensive Computer Knowledge
  • Inventory Management
  • Computer Software/Hardware
  • Basic Automotive (Brakes/Oil/Diagnostic tools/etc)
  • Multi-Crew Management
  • Leadership
  • Student Mentality
  • Marketing
  • CRM
  • Microsoft Office Suite
  • Hand and power tools
  • Fixture Installation
  • Piping installation
  • Pipe threading
  • Gas Line Installation
  • Water Heater Installation
  • Drain Cleaning
  • Plumbing Repairs

Accomplishments

  • Supervised team of 7 staff members.
  • Achieved higher goals by introducing Jobber for CRM, scheduling, and communication tasks.
  • Gross Sales of 2.3 million over 3.5 years.

Timeline

Apprentice Plumber

B&B Plumbing, LLC
01.2024 - 05.2024

Self Employed Owner/Operator

R-n-R Fence Company
03.2018 - 01.2024

Taloga High School

Oklahoma State Uni.

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Ricky Bailey