Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Ricky Berry

Carmichael,CA

Summary

Collaborative Crew Team Member with many years of experience supporting busy restaurant operations with clear communication skills and definitive action in critical situations. Sharp and flexible employee willing to assume different roles depending on need at moment's notice. Exceptional chef and server with dedication to company values and protocols.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Crew Team Member

Mountain Mikes Pizza
04.2019 - Current
  • Provided excellent customer service at all times.
  • Operated cash register accurately and efficiently.
  • Performed store opening and closing procedures as directed by management team.
  • Greeted customers in a friendly manner upon entering the store.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Reported any maintenance issues immediately to supervisor or manager.
  • Assisted customers with orders and inquiries.
  • Inspected equipment for proper functioning prior to use.
  • Restocked items on shelves as needed.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assembled and served meals according to specific guest requirements.

Crew Team Member

500F Pizza
Sacramento
10.2012 - 04.2024
  • Provided excellent customer service at all times.
  • Operated cash register accurately and efficiently.
  • Performed store opening and closing procedures as directed by management team.
  • Greeted customers in a friendly manner upon entering the store.
  • Reported any maintenance issues immediately to supervisor or manager.
  • Assisted customers with orders and inquiries.
  • Unloaded trucks of incoming merchandise in an organized fashion.
  • Replenished inventory levels when necessary.
  • Restocked items on shelves as needed.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Cleaned work areas regularly throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained safe food handling practices to prevent germ spread.

General Manager

Round Table Pizza, Inc
Roseville, CA
10.1996 - 12.2011
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

College Prep

El Camino High Scool
Sacramento, CA
06-1983

Some College (No Degree) - General Education

American River College
Sacramento, CA

Skills

  • Cash Handling
  • Restaurant operations oversight
  • Order Taking
  • Schedule Management
  • Purchasing
  • Succession Planning
  • Team training and development
  • Human Resources Management
  • Service Quality Improvement
  • Account Management

Affiliations

  • Computers, music, history

Certification

California Food Handler Card

References

References available upon request.

Timeline

Crew Team Member

Mountain Mikes Pizza
04.2019 - Current

Crew Team Member

500F Pizza
10.2012 - 04.2024

General Manager

Round Table Pizza, Inc
10.1996 - 12.2011

College Prep

El Camino High Scool

Some College (No Degree) - General Education

American River College
Ricky Berry