Ricky Budhrani
Murfreesboro,USA
Summary
Results-driven sales professional with more than 20 years’ experience as a top sales performer in the various industries. Possess exceptional time management with a passion for high quality customer service. Demonstrates ability to meet aggressive sales quotas while maintaining integrity and providing exceptional customer relationships and client retention. Strategically negotiates to close deals and increases sales. Reliable, self-motivated associate with outstanding customer service skills and relationship-building strengths. Dedicated to continuous improvement in face of evolving markets, new products and customer buying preferences.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Finance Manager
Greenway Kia
02.2025 - Current
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assisted customers with completing loan applications and other paperwork.
- Negotiated loan terms and conditions with customers to secure best deal.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Developed and maintained relationships with customers, lenders and other third parties.
- Identified opportunities to cross-sell and upsell loan products to customers.
Finance Manager
Action Nissan
02.2023 - 08.2024
- Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations.
- Greeting customers to quickly and effectively transition from sales to finance during the vehicle purchase process.
- Gaining superior knowledge to effectively recommend financing options and other products to customers.
- Following up with customers to ensure satisfaction.
- Ensuring that all the administrative process are handled timely and in compliance with company policy
- Setting and achieving targeted sales goals.
- Highly detail oriented and organized.
Sales Consultant/ F&I
Volkswagen of Murfreesboro
10.2020 - 01.2023
- Oversaw customer test drives and demonstrated standard and optional features.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Explained warranty, sales, and option package procedures with clarity and detail, utilizing Microsoft Excel to generate comparison charts.
- Leveraged revenue generating trends in customer industries to shape value-added new and used car sales solutions and approaches.
- Met incoming customers at the door to guide through the showroom and sales lot.
- Filled out paperwork to register vehicles and complete sales.
- Brought in above-average sales revenue each month.
- Answered customer emails and telephone requests for information.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Accomplished yearly quotas for gross sales of new and used vehicles.
- Executed dynamic test drive experiences and highlighted key vehicle features using pivot tables and market analysis trends.
- Educated customers about sales processes, warranty requirements and service standards.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Tracked updates to vehicles, changing market and customer purchasing trends.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.
- Adhered to standards of quality and service and industry regulations.
- Networked with remote dealers to source vehicles for customers.
- Gave detailed information regarding operation of standard and optional vehicle features.
Real Estate Agent
Keller Williams Realty
05.2018 - 08.2020
Sales Associate
Jared the Gallery of Jewelry
12.2017 - 05.2018
- Position Sales Associate
- Responsible and generating Counter Sales.
Store Manager
Blue Diamond
02.2009 - 09.2017
- Responsible for the sale of Color gems, diamond jewelry and watches.
- Responsible for Managing of over $ 3 million of fine jewelry and watches Managing staff of seven individuals, performing various sales, customer service, inventory control, accounting and repairs.
- Implementing internal and external marketing and visual merchandising initiatives.
Gems Specialist
Milano Diamond Gallery
06.2006 - 01.2009
- Functional Area Gems Specialist
- Responsible for maintaining Customer Service as per company standard.
Sales Representative & Gems Specialist
Gold Finger
02.2001 - 06.2006
- Sales Representative & Gems Specialist.
- Responsible for generating and focusing on Counter sales.
- Ensure to achieve sales target end of the month
- Responsible for planning and formulating strategies of visual merchandising.
- Coordinating with managers and superiors regarding current market situation and implementing new promotional ideas to improve sales of new designs and client servicing.
- Ensure to implement new Scheme and offer.
- Responsible for new design promotions within the store.
- Responsible for new product knowledge to improve sales and client servicing.
- Responsible for tracking on competitor's record.
- Maintaining sales register.
- Responsible for maintaining inventory records.
- Verifying the Authenticity and Quality of gems.
- In addition, size (caret wise) of the gemstone in jeweler, assisting in re-evaluation and Inspection of customer returned merchandise.
- Analyzes overall manufacturing quality and uniformity sizes of gemstone.
- Ensure department and customer requirement areas achieve synergy goals and documentation requirements in a timely and complete manner.
- Responsible for Prevention of loss.
Education
Diploma in Gems Specialist -
The Gemological Institute of India
01.2001
Bachelor in Business Management - Marketing, Economics, Accounting
University of Pune
01.2000
Diploma in Computer Application - undefined
01.1999
Skills
- Communication: Strong ability to speak clearly, concisely and effectively, listen to, and understand, information and ideas as presented verbally Exceptional ability to communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing Exceptional ability to follow written and oral instructions
- Customer Service: Outstanding customer service skills and relationship-building strengths Reliable, self-motivated associate with outstanding customer service skills
- Software: Proven ability to use computer relational database software Proficient with computer literate such as Microsoft Word, Microsoft Excel, Powerpoint and Internet
- General: Having an energetic personality, which inspires co-workers to reach goals Excellent time management with a passion for high quality customer service Highly detail oriented and organized
- Geology: Solid knowledge of principles, theories, and practices of geology Uncommon knowledge of applicable measurement and sampling methods and technologies Strong knowledge of geological mapping and surveying Profound ability to use scientific instruments and equipment
Websites
Certification
- Introduce to Cyber Security, Cisco Network Academy, 2025
- Ethical Hacker, Cisco Network Academy, 2025
- Finance Manager Training, Finance and Insurance Certification, Institute of Finance Manager Training, 2023
Timeline
Finance Manager
Greenway Kia
02.2025 - Current
Finance Manager
Action Nissan
02.2023 - 08.2024
Sales Consultant/ F&I
Volkswagen of Murfreesboro
10.2020 - 01.2023
Real Estate Agent
Keller Williams Realty
05.2018 - 08.2020
Sales Associate
Jared the Gallery of Jewelry
12.2017 - 05.2018
Store Manager
Blue Diamond
02.2009 - 09.2017
Gems Specialist
Milano Diamond Gallery
06.2006 - 01.2009
Sales Representative & Gems Specialist
Gold Finger
02.2001 - 06.2006
Diploma in Computer Application - undefined
Diploma in Gems Specialist -
The Gemological Institute of India
Bachelor in Business Management - Marketing, Economics, Accounting
University of Pune
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