Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Pool Manager
Fillmore Aquatic Center
09.2021 - Current
Explained rules and regulations of facilities and entertainment attractions to customers
Assigned tasks and work hours to staff
Established effective communication channels between staff members to promote team collaboration
Planned programs of events or schedules of activities
Trained workers in company procedures or policy
Conveyed information about events and activities
Cash handling
Filing and documentation
Answering to patrons, emails, and phone calls.
Cashier (Fall/Winter Seasons)
Prancer's Farm
10.2021 - 12.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Guided visitors and field trips around farm, pointing out where all produce was growing and where animals were located.
Lead farm activities for visitors and field trips, such as barrel train rides, strawberry picking and petting zoo.
Maintained the farm by picking up trash and sorting through produce.
Lifeguard/Swim Instructor
Fillmore Aquatic Center
05.2018 - 09.2021
Provided swimming instruction to students of various ages and ability levels
Remained mentally alert to dangerous situations to maximize swimmer safety
Demonstrated proper swimming techniques and safety rules
Communicated with parents and guardians about student progress and challenges
Evaluated student progress throughout lessons and modified plans accordingly
Attended in-service training and staff meetings as scheduled by supervisor or center leadership
Adapted lesson plans to accommodate a variety of learning styles
Communicated verbally by projecting voice across distance in normal and loud situations
Enforced aquatic rules and policies by maintaining constant surveillance of class participants
Created a safe and fun learning environment for students
Observed participants and informed them of corrective measures necessary for skill improvement.