Ricky Cunningham
Charlotte
Summary
Results-driven professional with 5+ years of recruiting and sales experience. Skilled in consultative selling and relationship management, with expertise in generating new business opportunities and expanding existing client revenue. Proven ability to strategically focus efforts, collaborate with internal teams, and engage with decision-makers to achieve growth targets. Strong communication and customer service skills, adept at maintaining sales activity in CRM, and leveraging industry insights to forecast revenue growth. Experienced in outside sales with a track record of fostering long-term partnerships and delivering exceptional client impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
FIELD RECRUITER/CREW RECRUITER
WeatherGuard Roofing
02.2024 - 08.2024
- Energetically recruiting roofing crews and other trades by sourcing, traveling, and assisting with walk-in aspirants
- Building relationships with building supply and roofing supply stores to assist in finding qualified crews
- Successfully managed sub-contractors across multiple states, with a focus on compliance and documentation
- Coordinated the recruitment of roofing crews and other trades across multiple states, managing schedules and ensuring compliance with hiring documentation
- Built strategic relationships with suppliers, boosting recruitment channels and expanding contractor networks
- Managed compliance documentation and optimized field operations through data-driven reporting and analysis
- Collaborate with trades managers to develop and maintain a comprehensive 'crews in need' list, ensuring timely recruitment and onboarding of sub-contractors
- Strategize and create travel itineraries for the Quality Control Manager, optimizing recruitment plans to meet project demands
- Conduct interviews and qualifications for sub-contractors, ensuring they meet company standards and project requirements
- Collect, verify, and maintain sub-contractor documentation monthly, ensuring compliance with industry regulations
- Generate and analyze daily production reports during travel, providing actionable insights to improve field operations
- Perform regular inspections of sub-contractor work, generating detailed reports to ensure quality control
RECRUITER
PROMAN
08.2022 - 02.2024
- Discover new hiring sources/job fairs/strategies and attend in-person or virtual events for hiring
- Monitor applicant tracking system actions to support hiring deadlines and streamline candidate experiences
- Initiate and complete full-cycle recruiting
- Analyze employment applications, candidate backgrounds, skills, compensation needs and other qualifications
- Consult with hiring managers to understand their needs, developed light Industrial recruitment strategies, and recruited top applicants
- Operated and maintained applicant tracking and candidate management systems.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
MORTGAGE LOAN PROCESSOR
SAGE MORTGAGE
04.2021 - 06.2022
- Strategically managing a loan pipeline of 30+ applicants to ensure all documents and other requirements were sufficient in the eyes of the lender for closing
- Fostering relationships with borrowers, underwriters, closers, and others to successfully complete the life cycle of mortgage loans
- Managed a pipeline of over 30 mortgage applicants, ensuring timely and accurate processing from pre-approval to closing
- Identified and mitigated potential issues, enhancing the overall success rate of loan closures
- Accurately packaged a pipeline of loans and ensured timely and proactive communication with the borrower
- Verified and analyzed all necessary financial information and documentation from pre-approval to closing
- Proactively identified and mitigated potential issues in the loan process
- Verified borrower information noted in home loan applications
- Collected data from clients for the loan application
- Ordered borrower verifications including verification of employment, mortgage, and payoffs
INSIDE SALES EXECUTIVE
FIRST ADVANTAGE
11.2019 - 04.2021
- Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral
- Coordinated outreach and sales tactics to attract mid-market companies, specializing in verticals such as medical, retail, and transportation in the middle eastern area of the United States including Canada
- Stayed current on company offerings and industry trends.
- Led sales initiatives across mid-market verticals, achieving and surpassing revenue targets through strategic outreach
- Developed and presented tailored sales pitches, driving client engagement and closing significant deals
- Monitored and reported on sales performance, providing insights that guided strategic business decisions
- Primarily focused on new client acquisition, including networking to develop leads; identifying target customers; prospecting with a high rate-of-return; determining customer needs and capabilities
- Implemented strategies, and presentations on how First Advantage's products provide a significant return on investment
- Drove total growth and profitability including accountability to meet and exceed quotas
- Managed profit goals, and other financial targets and performance metrics
- Lead the discovery process by asking probing questions, preempting resistance, and communicating a compelling business case
- Lead Demos
- Sourced new sales opportunities through networking, inbound lead follow-up, and outbound cold calls and emails
PROBATION PAROLE OFFICER
NORTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
03.2014 - 02.2019
- To protect the safety of the community by managing/supervising a roster of probationers and parolees
- Reintegrating offenders back into society successfully and ensuring they comply with all court and parole-mandated conditions
- Managed a caseload of probationers and parolees, ensuring compliance with legal requirements and successful reintegration
- Built and maintained strong relationships with legal professionals, enhancing collaborative efforts in case management
- Led initiatives for offender reintegration using evidence-based practices, improving community safety outcomes
- Utilized investigative and assessment processes to properly place inmates in pods
- Use Evidence Based Practices (EBP) to evaluate offenders and reintegrate them into society
- Fostered relationships with Judges, attorneys, counselors, and family
- Use investigative and assessment processes to place offenders in appropriate supervision levels
- Testifies in court and has extensive interaction with court personnel, victims, community agencies, and other law enforcement personnel
- Case management
- Conduct searches Seizures
- Respond to non-compliance as well as conduct arrest
- Use safety equipment including a firearm and protective vest
- Member of the Electronic Monitoring, Electronic House Arrest Team
- Certified Extradition Officer
Education
MBA - HR Management
Louisiana State University in Shreveport
Shreveport, LA10.2024
Bachelor's - Science
North Carolina Agricultural & Technical State University
01.2013
Skills
- Consultative Selling
- Relationship Building and Management
- Negotiation and Deal Closing
- Territory and Account Management
- Lead Generation and Prospecting
- Sales Pipeline Development
- Product Knowledge and Positioning
- Presentation and Demonstration Skills
- Cross-Selling and Upselling Strategies
- Customer Retention and Satisfaction
- CRM Software Expertise (eg, Salesforce)
- Sales Forecasting and Reporting
- Data Analysis and Sales Metrics Tracking
- Virtual Selling Tools (eg, Zoom, Microsoft Teams)
- Time Management and Prioritization
- Conflict Resolution and Problem Solving
Certification
- Certified Extradition Officer
- Advance Sales Techniques (Course by First Advantage)
- Strategic Account Management (Course by First Advantage)
Timeline
FIELD RECRUITER/CREW RECRUITER
WeatherGuard Roofing
02.2024 - 08.2024
RECRUITER
PROMAN
08.2022 - 02.2024
MORTGAGE LOAN PROCESSOR
SAGE MORTGAGE
04.2021 - 06.2022
INSIDE SALES EXECUTIVE
FIRST ADVANTAGE
11.2019 - 04.2021
PROBATION PAROLE OFFICER
NORTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
03.2014 - 02.2019
Bachelor's - Science
North Carolina Agricultural & Technical State University
- Certified Extradition Officer
- Advance Sales Techniques (Course by First Advantage)
- Strategic Account Management (Course by First Advantage)
MBA - HR Management
Louisiana State University in Shreveport
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