Ricky Durham
SIX MILE,SC
Summary
Enthusiastic graduate student with strong customer service and team support skills. Proven ability to manage time effectively while developing engaging presentations and fostering collaborative learning environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Graduate Student
N/A
Six Mile, SC
09.2025 - Current
- Developed presentations using software tools to effectively convey complex ideas.
- Engaged in discussions and debates, demonstrating critical thinking and articulation of viewpoints.
- Utilized digital platforms for collaborative learning, fostering a supportive online community.
- Managed time efficiently to balance coursework and extracurricular activities successfully.
Personal Care Assistant
Teresa Bell
Central, SC
09.2014 - 03.2025
- Assisted client with daily living activities, ensuring comfort and dignity.
- Built strong relationships with client to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Built strong relationships with clients to deliver emotional support and companionship.
Bartender/Server Manager
The Cliffs @ Keowee Vineyards
Salem, SC
05.2012 - 11.2014
- Crafted innovative cocktail recipes to enhance guest experience and satisfaction.
- Provided exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed bar inventory, optimizing stock levels and reducing waste through effective ordering practices.
- Trained and mentored new bartenders on drink preparation techniques and customer engagement strategies.
- Developed strong relationships with guests, fostering a welcoming atmosphere that encouraged repeat visits.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
The Reserve
Sunset, SC
06.2010 - 11.2012
- Crafted and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area to ensure efficient workflow.
- Trained new staff on cocktail preparation and customer service standards.
- Developed unique drink recipes, enhancing menu offerings and customer experience.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Master of Arts - Higher Education Student Affairs
Grand Canyon University
Phoenix, AZ12-2026
Bachelor of Science - Business Administration And Management
Southern Wesleyan University
Central08-2016
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Active listening
- Computer skills
- Customer service
- Team support
- Team development
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR Training - Current
Timeline
Graduate Student
N/A
09.2025 - Current
Personal Care Assistant
Teresa Bell
09.2014 - 03.2025
Bartender/Server Manager
The Cliffs @ Keowee Vineyards
05.2012 - 11.2014
Bartender
The Reserve
06.2010 - 11.2012
Master of Arts - Higher Education Student Affairs
Grand Canyon University
Bachelor of Science - Business Administration And Management
Southern Wesleyan University