Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricky Edmonds

Williamsburg ,VA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Understands how to motivate and stay motivated in completing task. Able to learn, teach and help others to understand.

Overview

26
26
years of professional experience

Work History

Broadband Supervisor

Wcccable
11.2015 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Work with and trained technicians on coax, fiber, cat3, cat5, and cat6
  • Work with and trained technicians on pulling coax, fiber, cat3, cat5, and cat6.
  • Work with and trained technicians on punch down blocks, and keystones jacks.
  • Work with and trained technicians on installation and configuration of smart panel.

Assembly Line Lead Supervisor

Synerget
01.2009 - 11.2015
  • Supervised Number workers and coordinated daily work activities.
  • Checked production goods and reported deficiencies.
  • Worked directly with QA personnel to identify and correct defects.
  • Filed all documentation correctly and efficiently.
  • Created labels and packaging using label making software and label machines.
  • Reported machine and equipment malfunctions.
  • Trained Number assemblers and provided adequate knowledge about Type processes.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Troubleshot equipment to reduce service calls and downtime.
  • Managed staff hiring, training and supervision.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Oversaw loading and unloading of packages in warehouse.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.

Maintenance Worker

Portsmouth Housing
05.2004 - 12.2009
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Troubleshooting light electrical issues
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Installed new locks, door handles, and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Properly handled, transported, and disposed of recycled materials.
  • Conducted repairs on equipment to return machines and tools to functionality.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Reported issues to property manager so effective resolutions could be put into place.

Electrician Helper

Southall Voltage
10.1997 - 04.2004
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations.
  • Complied with safety standards and codes per National Electrical Code.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Learned to expertly use hand and power equipment for hoisting, drilling,
  • Tested, and repaired electronic devices
  • Installed power outlets.
  • Installed outlet wiring
  • Installed ceiling fans and light fixtures
  • Installed and tested fire alarms and smoke detectors in commercial and residential settings.
  • Gathered parts, supplies, and tools in preparation for each workday or new job.
  • Cleaned and organized job sites before and after jobs to maintain safety and efficiency of work environment.

Education

General Studies - IT

Thomas Nelson Community College
Hampton, VA

General Study - Geography

Southside Community College
Emporia, VA

Skills

  • Inventory Control
  • Business Development
  • Schedule Development
  • Process Improvement
  • Quick learner
  • Dedication in improving, and learning the most efficient way to complete task to standards and above
  • Social interaction skills (Diversity)
  • Reliable

Timeline

Broadband Supervisor

Wcccable
11.2015 - Current

Assembly Line Lead Supervisor

Synerget
01.2009 - 11.2015

Maintenance Worker

Portsmouth Housing
05.2004 - 12.2009

Electrician Helper

Southall Voltage
10.1997 - 04.2004

General Studies - IT

Thomas Nelson Community College

General Study - Geography

Southside Community College

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