Ricky Franklin
Summary
Seasoned and results-driven leader with 13 years of distinguished service in the United States Air Force as a Staff Sergeant and civilian contractor, adept at guiding teams and executing complex technical projects. Demonstrated expertise as a technical supervisor, driving excellence in performance and ensuring mission success. Proven track record of leadership, problem-solving, and adaptability in high-pressure environments. Strong communication skills and a commitment to fostering collaboration for optimal outcomes.
Overview
14
14
years of professional experience
Work History
Unit Clerk
USA Health University Hospital
09.2023 - Current
- Provided clerical support, addressing routine, and special requirements.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Aircraft Maintenance Supervisor
Amentum
07.2022 - 08.2022
- Facilitated seamless communication between maintenance teams, ensuring timely resolution of any concerns or challenges.
- Increased on-time departures by effectively managing maintenance schedules and prioritizing tasks.
- Coordinated cross-functional teams during major overhauls or modifications projects to ensure successful completion within deadlines and budget parameters.
- Maintained accurate records of all maintenance activities, facilitating transparency and compliance with regulatory requirements.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement initiatives.
Aircraft Armament Systems Specialist
AECOM
06.2019 - 01.2020
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Enhanced aircraft weapon system performance by conducting thorough inspections and maintenance procedures.
- Maintained accurate inventory records for tools, equipment, and parts, ensuring efficient resource allocation during maintenance tasks.
- Assisted in the installation of advanced weapons technology onto aircraft platforms, enhancing mission capabilities for various operations.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
Technical Supervisor
United States Air Force
11.2009 - 10.2018
- Led and supervised a team of 10 technicians in the maintenance, inspection, and repair of aircraft armament systems, resulting in a 20% increase in team efficiency over a one-year period.
- Implemented training programs that improved technical proficiency among junior personnel, resulting in a 30% reduction in maintenance errors and a 25% decrease in downtime for aircraft armament systems.
- Coordinated workflow and prioritized tasks to ensure on-time completion of maintenance activities, achieving a 95% adherence rate to maintenance schedules.
- Conducted bi-annual performance evaluations, leading to a 15% increase in overall team performance ratings and recognition for outstanding leadership by senior management.
- Maintained accurate documentation of maintenance actions, resulting in a 100% compliance rate with regulatory requirements and contributing to the unit's recognition for excellence in record-keeping.
- Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues, resulting in a 10% reduction in recurring maintenance problems and a 15% improvement in system reliability.
Education
High School Diploma -
Tarkington High School
Cleveland, TXAssociate of Applied Science - General Studies
Maricopa Community Colleges - Phoenix College
Phoenix, AZ12.2027
Skills
- Exceptional leadership and supervisory abilities, with a proven track record of leading teams to success in challenging environments
- Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders
- Adaptable and resourceful, capable of thriving in fast-paced and dynamic work environments
- Microsoft Office Suites
- HIPAA Compliance
Additional Information
References upon request.
Timeline
Unit Clerk
USA Health University Hospital
09.2023 - Current
Aircraft Maintenance Supervisor
Amentum
07.2022 - 08.2022
Aircraft Armament Systems Specialist
AECOM
06.2019 - 01.2020
Technical Supervisor
United States Air Force
11.2009 - 10.2018
High School Diploma -
Tarkington High School
Associate of Applied Science - General Studies
Maricopa Community Colleges - Phoenix College
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