Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ricky Garner

Leetilesllc.com
Glendale,AZ

Summary

Dynamic professional with over 8 years of experience in small business operations and customer relations. As Owner of Lees Tiles LLC, successfully managed high-end tile installations and rental properties. Proven leadership in enhancing service quality and optimizing workflows, while fostering strong relationships and mentoring staff for career growth. remodeling plumbing showers flooring tile /stone

doors / cabinets drywall repairs small elect unit turns

Overview

29
29
years of professional experience
1
1
Certification

Work History

Owner

Lees Tiles LLC
01.1996 - Current

Also worked on flipping turns Remolding condos Houses 8 1/2 years rent to own /Rentals Sec 8 ready and Turns for rentals / sale

also worked in hi end houses Showers installs stone tile

Maintnace Superviser

Assetliving
05.2022 - 08.2024
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

GED -

Army / School
Kentucky Fort Knox
04-1976

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project estimating
  • Staff hiring
  • Bidding processes
  • Service quality assurance
  • Customer service
  • Scheduling
  • Goal setting
  • Hiring and onboarding
  • Operations oversight

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Languages

German
Professional Working

Timeline

Maintnace Superviser

Assetliving
05.2022 - 08.2024

Owner

Lees Tiles LLC
01.1996 - Current

GED -

Army / School
Ricky GarnerLeetilesllc.com