Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Gillon

Menomonee, Falls,WI

Summary

At Carpet Plus Repair, I excelled in delivering top-notch carpet installation services, significantly enhancing customer satisfaction. Mastering tool management and adhesive application, I not only met but exceeded project expectations. My strong customer service skills fostered lasting client relationships, showcasing my ability to blend technical expertise with exceptional interpersonal communication.

Overview

25
25
years of professional experience

Work History

Carpet Installer

Carpet Plus Repair
01.2012 - 09.2024
  • Enhanced customer satisfaction by providing high-quality carpet installation services.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
  • Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
  • Laid or repaired tile to meet small-scale and large-scale project requirements.
  • Improved efficiency of carpet installations by mastering the use of various tools and equipment.
  • Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.

Driver, Warehouse Orders

American TV Appliance & Furniture
09.2005 - 03.2011
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.

Mechanic

Firestone Tire & Service
02.2000 - 01.2005
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.

Education

Carpentry - American History

Milwaukee Tech
Milwaukee, WI
06.1994

Skills

  • Room measurements
  • Customer Service
  • Rollmaster
  • Repair work
  • Tool management
  • Adhesive Application Mastery
  • Carpet installation
  • Padding installation
  • Flooring Installation
  • Subfloor Preparation
  • Carpet stretching
  • Carpet Cutting Precision

Timeline

Carpet Installer

Carpet Plus Repair
01.2012 - 09.2024

Driver, Warehouse Orders

American TV Appliance & Furniture
09.2005 - 03.2011

Mechanic

Firestone Tire & Service
02.2000 - 01.2005

Carpentry - American History

Milwaukee Tech

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Ricky Gillon