Ricky Gomez III
Litchfield Park,Arizona
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing excellent customer service.
Proven track record of building customer relationships and successfully closing sales.
Committed to delivering exceptional customer service and exceeding sales goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Hajoca Corporation
01.2021 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Quoted prices, credit terms and other bid specifications.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Counter Sales Representative
Hajoca Corporation
07.2018 - 10.2020
- Restocked, rotated and visually merchandised products for maximum sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Finalized sales by completing payments and required paperwork.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Documented orders in computer system with general conditions and special customer requirements.
- Managed rentals and returns processes for diverse customers.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Warehouse Worker
Hajoca Corporation
07.2018 - 10.2022
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Education
High School Degree -
LAWNDALE HIGH SCHOOL
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EL CAMINO COLLEGE
2019
Skills
- Bilingual spanish and english
- Ability to manage and multitask
- Good under pressure
- Organized
- Computer knowledge
- Proper phone edict
- Great with customers
- Excellent Communication Skills
- Attention to detail
- Willingness to learn and grow
- Product Knowledge
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Inside Sales Representative
Hajoca Corporation
01.2021 - Current
Counter Sales Representative
Hajoca Corporation
07.2018 - 10.2020
Warehouse Worker
Hajoca Corporation
07.2018 - 10.2022
High School Degree -
LAWNDALE HIGH SCHOOL
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EL CAMINO COLLEGE