Summary
Overview
Work History
Education
Skills
References
Awards And Volunteer Activities
Supplemental Information
Accomplishments
Languages
Work Availability
Work Preference
Timeline
BusinessAnalyst

RICKY GONZALEZ

San Antonio,TX

Summary

To obtain a career with a growth-oriented company that will utilize my skills and experience for advancement and broaden my exposure in medical and healthcare field. Accomplished owner offering several years of progressive business experience. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration. Entrepreneurial Owner with experience and solid history of business success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

25
25
years of professional experience

Work History

Owner

Rick's Drywall
San Antonio, TX
05.2018 - Current
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored performance of personnel against goals set forth by the company.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Led startup and creation of operational procedures and workflow planning.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

CMA Medical Assistant

Gonzaba Medical Group
San Antonio, TX
07.2016 - 02.2018
  • Provided patient care in a clinical setting and not limited to monitoring vital signs, applying monitoring devices such as pulse oximeter and ECG leads/pads, venipuncture, glucose monitoring or hemocult slide development
  • Reported and accurately documents clinical findings to nurse in charge and/or physician
  • Performed patient dismissals and participated in teaching utilizing physicians guidelines and/or patient information handouts
  • Ensured patient understanding and documents thoroughly
  • Assisted in providing quality health care by accessing computer systems to obtain/provide pertinent information
  • Reported appropriate information to the nurse and/or physician and documents
  • Furthered patient care by communicating effectively with physicians, coordinating tests, procedures, surgeries, surgeries and hospitalizations and providing patients with community resources as needed
  • Maintained assigned work area with supplies and equipment
  • Cleaned, stock, and maintained exam rooms, procedure rooms, instruments and equipment
  • Followed universal precautions standards with regards to patients, procedures, handling specimens, cleaning and disinfecting instruments and exam rooms
  • Transported patients safely
  • Ensured nursing standards of care including participating in quality improvements activities
  • Participated in educational programs as needed and required
  • Assumed responsibilities for maintaining clinical competencies accordingly to company policy
  • Maintained strict confidentiality
  • Other duties and assignments

Medical Trainer/MATT

BCFS
05.2014 - 04.2015
  • Additional courses taught Business, Personal Development, Office Procedures, Keyboarding and Pharmacy
  • Completes medical intake process to include initial health history and vitals with EMR Health Fussion, Offer first aid to clients when necessary
  • Assist with full physical examinations, Escorts clients served off site to medical appointments when necessary
  • Report routine medical needs and symptoms promptly to the RN, Admit, transfer and discharge children as needed
  • Utilize positive child management techniques including verbal redirection, de-escalations and physical containment, Maintain appropriate boundaries with children at all times
  • Be a positive role model for children, Regular, punctual attendance required, Other job duties as assigned
  • Instruct all medication administration courses and post courses exam to be given by clinic Senior Medical Coordinator, Administer prescription and over the counter medication, Pass all scheduled medications between the hours of 0800-2000, Pass all PRN medications between the hours of 0800-2000
  • Inventory all medication carts for expired medication
  • Inventory all medication carts for restocking of medications and supply supervisor with a list of needed medications for the carts
  • MAR audits of all MAR's
  • EMR patient scheduling, Assure all medications are properly stored
  • Compile a daily prescribed medication list for the clinic and shelter staff
  • Assist in transport of UAC's to and from the on campus clinic for medical appointments
  • Responsible for ensuring that all campus first aid kits are inventoried per licensing standards
  • Kits will be resupplied by the medical clinic

Medical Instructor

Southern Careers Institute
04.2010 - 05.2014
  • To promote and nurture the education of students by planning and tailoring courses of study, monitoring, assisting with, and correcting, academic efforts; providing a safe environment conducive to learning
  • Instructs Anatomy and Physiology, Clinical Medical Assisting, Phlebotomy, Medical Office Management, Billing and Collections
  • Additional courses taught Business, Personal Development, Office Procedures, Keyboarding and Pharmacy
  • Director of the Mentor Program
  • Lead Instructor
  • Instructor Trainer
  • CPR Instructor in BLS
  • Complete grades and attendance reports as well as other reports as assigned
  • Placement for Medical department
  • Ensure that the school’s Ethics Agreement, policies and procedures are followed and All Proprietary information is kept confidential and abided by; Enforced school policy; Enforced security policies of campus; Attend professional seminars, college courses, classes, and trade shows; Provide management with ideas for improvement; Enforce and publicly support company policies, procedures, Institution’s Mission and Educational objectives; Attend faculty and staff meeting, in service seminars and other related functions; Perform other tasks and duties as assigned

Medical/Pre-requisites Instructor

Academy of Healthcare Professionals
San Antonio, TX
10.2009 - 04.2011
  • To promote and nurture the education of students by planning and tailoring courses of study, monitoring, assisting with, and correcting, academic efforts; providing a safe environment conducive to learning
  • Instructs Anatomy and Physiology, Clinical Medical Assisting, Phlebotomy, Medical Office Management, Billing and Collections, Medisoft and all Medical Laboratory procedures
  • Additional courses taught Business, Personal Development, Office Procedures, Keyboarding and Pharmacy
  • Complete grades and attendance reports as well as other reports as assigned
  • Ensure that the school’s Ethics Agreement, policies and procedures are followed and All Proprietary information is kept confidential and abided by; Enforced school policy; Enforced security policies of campus; Attend professional seminars, college courses, classes, and trade shows; Provide management with ideas for improvement; Enforce and publicly support company policies, procedures, Institution’s Mission and Educational Objectives; Attend faculty and staff meeting, in service seminars and other related functions; Perform other tasks and duties as assigned

Medical Instructor

Southern Careers Institute
04.2005 - 02.2009
  • To promote and nurture the education of students by planning and tailoring courses of study, monitoring, assisting with, and correcting, academic efforts; providing a safe environment conducive to learning
  • Instructs Anatomy and Physiology, Clinical Medical Assisting, Phlebotomy, Medical Office Management, Billing and Collections
  • Additional courses taught Business, Personal Development, Office Procedures, Keyboarding and Pharmacy
  • Director of the Mentor Program
  • Lead Instructor
  • Instructor Trainer
  • CPR Instructor in BLS
  • Complete grades and attendance reports as well as other reports as assigned
  • Placement for Medical department
  • Ensure that the school’s Ethics Agreement, policies and procedures are followed and All Proprietary information is kept confidential and abided by; Enforced school policy; Enforced security policies of campus; Attend professional seminars, college courses, classes, and trade shows; Provide management with ideas for improvement; Enforce and publicly support company policies, procedures, Institution’s Mission and Educational Objectives; Attend faculty and staff meeting, in service seminars and other related functions; Perform other tasks and duties as assigned

Education

M.A. Certification -

National Institute of Technology
San Antonio, TX
05.2001

GED -

St Phillips College
San Antonio, TX
02-1995

Some College (No Degree) - BSN Nursing

University of Texas At Brownsville
Brownsville, TX

Skills

  • Facilitator
  • Microsoft Office 2000
  • WordPerfect
  • Word
  • Excel
  • Access
  • Outlook
  • Power Point
  • Data entry
  • Typing 50 wpm
  • Collections
  • Payroll
  • Timekeeping
  • Accounting
  • Billing
  • Research
  • Pleadings
  • Medical Software
  • EMR-Electronic Medical Records
  • Medisoft
  • MOMS
  • HBO-C
  • CPT coding
  • UB92
  • ICD-9 coding
  • X-Rays
  • Dopplers
  • PFT
  • Assisting Physicians
  • Office Management
  • Supervisor skills
  • Client service
  • Facilitator
  • Business planning
  • Project management
  • Relationship building
  • Small business operations

References

Available upon request

Awards And Volunteer Activities

  • Registered Medical Assistant
  • Jr. Seminoles Youth Organization-Commissioner
  • Instructor of the Month-March 2009 at Career Point College
  • 2007-2008 Instructor of the Year at Southern Careers Institute
  • 2006-2007 Instructor of the Year at Southern Careers Institute
  • Advisory Board Member for Southern Careers Institute 2005-2008
  • Caduceus, Student of the Month, Honor Roll
  • Coach for CYO at St. Matthews Catholic Church
  • Commissioner for CYO Basketball for St. Matthews Catholic Church

Supplemental Information

14+ years in Customer Service experience; 10+ years in Medical and Healthcare field; 7+ years in Legal field.

Accomplishments

  • Medical Instructor of the year for two years straight

Languages

English
Professional
Spanish
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Timeline

Owner

Rick's Drywall
05.2018 - Current

CMA Medical Assistant

Gonzaba Medical Group
07.2016 - 02.2018

Medical Trainer/MATT

BCFS
05.2014 - 04.2015

Medical Instructor

Southern Careers Institute
04.2010 - 05.2014

Medical/Pre-requisites Instructor

Academy of Healthcare Professionals
10.2009 - 04.2011

Medical Instructor

Southern Careers Institute
04.2005 - 02.2009

M.A. Certification -

National Institute of Technology

GED -

St Phillips College

Some College (No Degree) - BSN Nursing

University of Texas At Brownsville

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RICKY GONZALEZ