Ricky Gorzen
Senior Management
Jackson,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
Work History
Senior Manager
Frosty Foods LLC
Horton, MI
04.2019 - 06.2022
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Recommended and implemented successful strategies to maximize revenue.
- Implemented and developed operational standards, policies and procedures.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Provided strong leadership to enhance team productivity and morale.
Owner/Operator
Service One
Jackson , MI
10.1990 - 06.2022
Real Estate Manager
Ross Real Estate
Jackson, MI
03.2004 - 05.2019
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Developed network of related professionals to open up business opportunities.
- Maintained complete database of files, contacts and project materials.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Executed optimal sales strategies to achieve commercial goals for target market.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
- Compiled maintenance and repair requests for submission to Type department and reached out to local contractors for bid proposals.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Kept properties in compliance with local, state and federal regulations.
- Performed feasibility analysis to evaluate potential development sites.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Managed operations and leasing of upscale community of nearly Number executive apartment homes.
Business Owner/Operator
Midwest Refuse Inc
Jackson, MI
02.1991 - 10.2009
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Monitored staff performance, providing final-say assessment over inquiries.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Trained and coached new and existing employees to boost staff productivity.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Optimized team hiring, training and performance.
- Introduced new methods, practices and systems to reduce turnaround time.
- Trained and motivated employees to perform daily business functions.
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Employed prompt decision-making and in-depth research to resolve issues.
- Created and monitored promotional approaches to increase sales and profit levels.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Education
Hazmat. Hazwhopper Lead Asbestos - Hazardous Waste Consulting & Removal
Environmental And Occupational Training
Kalamazoo, MI 03.2001 - 12.2001
Real Estate License - Real Estate Development
Holloway Real Estate Institute
DeWitt, MI 09.1993 - 06.1994
GED - High School
Vandercook Lake High School
Jackson, MI 49203 08.1979 - 06.1982
Aircraft Piloting And Navigation
Jackson Community College
Jackson, MI 09.1985 - 03.1987
Skills
Business Development
Business planning
Negotiation
Customer Relations
Staffing oversight
Strategic marketing
Policies and procedures
Coaching and mentoring
OSHA compliance
Estimating
Design and planning
Interior and exterior renovation
Knowledgeable in construction safety
Project Scheduling
General contracting professional
Teambuilding
Excellent Communication
PPE Compliance
Management
Inspection principles
Building, demolition and renovation
Reading blueprints
Subcontractor management
Best building practices
Timeline
Senior Manager
Frosty Foods LLC
04.2019 - 06.2022
Real Estate Manager
Ross Real Estate
03.2004 - 05.2019
Hazmat. Hazwhopper Lead Asbestos - Hazardous Waste Consulting & Removal
Environmental And Occupational Training
03.2001 - 12.2001
Real Estate License - Real Estate Development
Holloway Real Estate Institute
09.1993 - 06.1994
Business Owner/Operator
Midwest Refuse Inc
02.1991 - 10.2009
Owner/Operator
Service One
10.1990 - 06.2022
Aircraft Piloting And Navigation
Jackson Community College
09.1985 - 03.1987
GED - High School
Vandercook Lake High School
08.1979 - 06.1982