Ricky Gorzen
Senior Management
Jackson,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
Work History
Senior Manager
Frosty Foods LLC
Horton, MI
04.2019 - 06.2022
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Recommended and implemented successful strategies to maximize revenue.
- Implemented and developed operational standards, policies and procedures.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Provided strong leadership to enhance team productivity and morale.
Owner/Operator
Service One
Jackson , MI
10.1990 - 06.2022
Real Estate Manager
Ross Real Estate
Jackson, MI
03.2004 - 05.2019
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Developed network of related professionals to open up business opportunities.
- Maintained complete database of files, contacts and project materials.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Executed optimal sales strategies to achieve commercial goals for target market.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
- Compiled maintenance and repair requests for submission to Type department and reached out to local contractors for bid proposals.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Kept properties in compliance with local, state and federal regulations.
- Performed feasibility analysis to evaluate potential development sites.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Managed operations and leasing of upscale community of nearly Number executive apartment homes.
Business Owner/Operator
Midwest Refuse Inc
Jackson, MI
02.1991 - 10.2009
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Monitored staff performance, providing final-say assessment over inquiries.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Trained and coached new and existing employees to boost staff productivity.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Optimized team hiring, training and performance.
- Introduced new methods, practices and systems to reduce turnaround time.
- Trained and motivated employees to perform daily business functions.
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Employed prompt decision-making and in-depth research to resolve issues.
- Created and monitored promotional approaches to increase sales and profit levels.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Education
Hazmat. Hazwhopper Lead Asbestos - Hazardous Waste Consulting & Removal
Environmental And Occupational Training
Kalamazoo, MI 03.2001 - 12.2001
Real Estate License - Real Estate Development
Holloway Real Estate Institute
DeWitt, MI 09.1993 - 06.1994
GED - High School
Vandercook Lake High School
Jackson, MI 49203 08.1979 - 06.1982
Aircraft Piloting And Navigation
Jackson Community College
Jackson, MI 09.1985 - 03.1987
Skills
Business Development
undefinedTimeline
Senior Manager
Frosty Foods LLC
04.2019 - 06.2022
Real Estate Manager
Ross Real Estate
03.2004 - 05.2019
Hazmat. Hazwhopper Lead Asbestos - Hazardous Waste Consulting & Removal
Environmental And Occupational Training
03.2001 - 12.2001
Real Estate License - Real Estate Development
Holloway Real Estate Institute
09.1993 - 06.1994
Business Owner/Operator
Midwest Refuse Inc
02.1991 - 10.2009
Owner/Operator
Service One
10.1990 - 06.2022
Aircraft Piloting And Navigation
Jackson Community College
09.1985 - 03.1987
GED - High School
Vandercook Lake High School
08.1979 - 06.1982
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