Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Ricky Heredia CALP, CAM.

Lake Stevens,WA

Summary

Regional Property Manager with vast experience in Multi-Family management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast market knowledge.

Overview

8
8
years of professional experience

Work History

Regional Property Manager

Greystar
Seattle, WA
06.2023 - Current
  • Direct the management of a diverse portfolio comprising seven Mixed-Use Communities spread across Western Washington, encompassing a total of 2,061 homes. This includes oversight of mid-rise, high-rise, and garden-style communities, with a focus on ensuring strict adherence to budgets, industry regulations, as well as company and client policies.
  • Lead and mentor a team of Property Managers, providing guidance, training, support operational excellence and development in my portfolio.
  • Supporting Client goals by working in collaboration with the onsite team to achieve the highest net operating income possible for each asset by controlling expenses, maximizing revenue, and focusing on resident retention.

Senior Multi-Site Community Manager

Greystar
Seattle, WA
01.2023 - 06.2023
  • Oversaw the operations of two communities in Seattle, totaling 500 Homes and 3 Retail Spaces. Split days between the locations to provide guidance, training and support to the teams as each location had separate teams, with 13 team members reporting to me.

Lease up - Community Manager

Greystar
Seattle, WA
03.2021 - 12.2022
  • Onboarding of a Brand New Luxury Community in Seattle, including management software set up, assisting with marketing ILS, responsible for hiring and training of six team members, built pricing recommendations for client based off their budgeted rents and proforma, responsible for daily, weekly and monthly reporting, liaison between Construction, Client Management, Staff and Customers.

Community Manager

Thrive Communities
Seattle, WA
03.2018 - 01.2021
  • Running day to day operations 84- 196 homes while overseeing renovation, restoration projects and coordination. Maintaining all daily, weekly and monthly reports including accurate reporting of rents, deposits received and delinquency. Helped develop and work with a team of up to five site level employees and managed schedule for additional floating team members, called on to be a mentor to several new managers as well as assist other communities in need. Consistently maintaining budgeted 95% occupancy during a renovation.

Assistant Community Manager

Thrive Communities
Seattle, WA
10.2016 - 03.2018
  • Running day to day operations in the absence of Community Manager. Maintaining daily, weekly and monthly reporting. Assisted with vendor management for renovation projects, assisted with property walks of owners, vendors and appraisers in place of Community Manager.

Leasing Professional

Thrive Communities
Seattle, WA
08.2015 - 10.2016
  • Maintained and built relationships with residents over saw all resident events and coordinated with vendors. Knowledgeable of reports, file set up and property audits. Maintained a 42% closing ratio; studied and gave feedback on market trends in the area. Compiled with and maintained fair housing standards.

Education

High School Diploma -

Edmonds Woodway
Edmonds, WA
06.2013

Skills

  • Client Relations
  • Community Development
  • Creative and Adaptable
  • Financial Budgeting and Reporting

Affiliations

  • Washington Multifamily Housing Association - Career and Development Committee member.

Accomplishments

  • National Apartment Association - CALP and CAM
  • Greystar - Excellence Award Winner CM of Year 0-300 units.
  • Thrive Communities - Certified Community Manager, "Thrive" award recipient for embodying Company Values at annual award ceremony.

Timeline

Regional Property Manager

Greystar
06.2023 - Current

Senior Multi-Site Community Manager

Greystar
01.2023 - 06.2023

Lease up - Community Manager

Greystar
03.2021 - 12.2022

Community Manager

Thrive Communities
03.2018 - 01.2021

Assistant Community Manager

Thrive Communities
10.2016 - 03.2018

Leasing Professional

Thrive Communities
08.2015 - 10.2016

High School Diploma -

Edmonds Woodway

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Ricky Heredia CALP, CAM.