Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Ricky Hodges

Ricky Hodges

Memphis,TN

Summary

Dedicated HVAC Technician with a strong work ethic and expertise in troubleshooting and maintaining systems at Chickasaw Heating and Air. Proven ability to enhance equipment efficiency and customer satisfaction through effective communication and meticulous record-keeping. Skilled in HVAC repairs and committed to safety and compliance in all tasks.

Overview

12
12
years of professional experience

Work History

Landscaper

Twins Scaping & Services LLC
03.2024 - Current
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Prepared soil for planting and sowing.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Removed debris and waste from outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Maintained gardening tools by replacing blades and fluids.

HVAC Technician

Chickasaw Heating and Air
06.2023 - 03.2025
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Repaired and replaced motors, bearings and belts.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Filled out detailed work orders for each job completed.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Calibrated equipment to achieve maximum efficiency.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
  • Installed supporting components such as fuel lines and wiring to complete systems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Inspected cooling systems and identified potential problems.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Kept accurate records of work activities, time, materials and faults on work orders.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Performed routine maintenance on heating and cooling systems.

Postal Carrier

United States Post Office
01.2023 - 07.2023
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Planned and cased mail in sequence of delivery for designated route.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Observed traffic and safety regulations for safe transport and delivery of mail.

Driver/mover

Alpha Brother Logistics
05.2013 - 10.2022
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Followed all relevant traffic laws and safety regulations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Minimized liability by consistently following road rules when driving.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
  • Strapped items down over protective padding to secure throughout transportation.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Followed verbal and written instructions to properly move and ship products.
  • Arranged items at destination according to customer requests and instructions.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and Action.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Followed safety protocols to prevent accidents and injuries.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Education

GED -

Adult Messick Center
Memphis, TN

Aws Welding - Welding

Jacob’s Creek Job Corps
Bristol, TN
02.2009

Skills

  • Shrubbery trimming
  • Irrigation management
  • Landscape design
  • Flower planting
  • Soil preparation
  • Planting
  • Yard mowing
  • Hardscape installation
  • Project estimation and bidding
  • Weeding gardens
  • Strong work ethic
  • Garden maintenance
  • Trimming and weeding
  • Planting flowers and bushes
  • Grounds maintenance
  • Jobsite safety
  • Weather tolerance
  • Landscaping plans
  • Landscape equipment knowledge
  • Shoveling snow from walkways
  • Verbal and written communication
  • Transplanting and potting plants
  • Soil fertilization
  • Physically fit
  • Hedge cutting
  • Equipment maintenance
  • Flexible and adaptable
  • Outdoor installations
  • Seasonal planting
  • Maintaining equipment
  • Using hand tools
  • Lawn and grounds maintenance
  • Deadline driven
  • Customer service
  • Lawn care
  • Safe driving practices
  • Route planning
  • Load bracing
  • Item padding
  • Truck loading
  • Site cleaning
  • Packing expertise
  • Safe lifting
  • Wrapping and boxing
  • Materials handling and transport
  • Problem-solving skills
  • Resourcefulness
  • Lift up to number pounds
  • Freight labeling
  • Team lifting
  • Load security
  • Neatness
  • Clean driving record
  • Conflict resolution
  • Commercial driving
  • Furniture moving
  • Furniture and fixture dismantling
  • Payment handling
  • Box labeling
  • Able to lift up to number pounds
  • Proper equipment usage
  • Decision-making
  • Secure packing
  • Packaging
  • Scheduling proficiency
  • Inventory management
  • Loading and unloading
  • Box packing
  • Inventory controls
  • Stress management techniques
  • Vehicle inspections
  • Cash handling
  • Truck loading and unloading
  • Inventory listing
  • Moving truck driving
  • Time management
  • Mapping software
  • Route logs
  • Physical fitness
  • Delivery management
  • Job planning
  • Equipment operation
  • Vehicle maintenance
  • Appliance connections and hookups
  • Adaptable nature
  • Team collaboration
  • Walk-throughs
  • Careful handling
  • Equipment monitoring
  • Invoice verification

Timeline

Landscaper

Twins Scaping & Services LLC
03.2024 - Current

HVAC Technician

Chickasaw Heating and Air
06.2023 - 03.2025

Postal Carrier

United States Post Office
01.2023 - 07.2023

Driver/mover

Alpha Brother Logistics
05.2013 - 10.2022

GED -

Adult Messick Center

Aws Welding - Welding

Jacob’s Creek Job Corps