Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricky Jorge

Creative
Holmdel,NJ

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.


Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.


Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 10+ years in logistics. Meticulous and reliable with experience driving heavily loaded trucks on all types of roads and expressways. Job site operations have been handled with the utmost care where there has been no room for error.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Studio Musician

Self-employed
04.2010 - Current
  • Maximized creative potential by experimenting with innovative techniques, instrumentation, and musical ideas during sessions.
  • Contributed valuable insights on song arrangements based on extensive knowledge of music theory principles.
  • Assisted engineers in achieving desired tones/effects during post-production processes by sharing expert input regarding instrument-specific nuances.
  • Continuously improved technical proficiency through regular practice routines, workshops, masterclasses attended outside of work hours.
  • Fostered positive working environments through effective communication skills and a collaborative attitude within dynamic teams.
  • Provided constructive feedback on arrangements, songwriting, and production elements during collaborative sessions to improve overall outcomes.
  • Over 500 unique songs composed and produced independently.

Artist

Self-employed
12.2022 - Current
  • Conducted live painting demonstrations during events or workshops to showcase artistic process while educating viewers about techniques used throughout each piece''s creation stage.
  • Collaborated with fellow artists on various exhibitions, resulting in increased exposure and networking opportunities.
  • Partnered with local businesses to create visually appealing window displays, enhancing the aesthetic appeal of commercial spaces.
  • Curated successful art exhibitions, carefully selecting pieces that showcased diverse perspectives and styles.
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.

Cook

Instawork
11.2023 - Current
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Valet Attendant

LAZ Parking
06.2023 - 11.2023
  • Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
  • Maintained accurate records of parked vehicles and their locations, ensuring timely retrievals upon guest request.
  • Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
  • Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.
  • Maintained cleanliness of valet area, contributing to a positive first impression for hotel guests.
  • Maintained an organized key system that allowed for quick identification and access to requested vehicles.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
  • Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
  • Contributed to overall team success by willingly stepping in to assist colleagues during busy periods or absences.
  • Assisted with event parking coordination during large functions or gatherings at the venue location.

Sales Athlete

Sunrun
10.2022 - 03.2023
  • Designed targeted marketing materials that showcased product features and benefits compellingly, generating interest among prospective clients.
  • Collaborated with cross-functional teams to ensure seamless customer experience from initial contact to closing the sale.
  • Managed a diverse client portfolio, maintaining a high retention rate through excellent account management practices.
  • Delivered comprehensive product training sessions, equipping customers with the knowledge needed to maximize product value.
  • Achieved high customer satisfaction ratings through consistent follow-up and addressing concerns promptly.
  • Increased sales revenue by fostering strong relationships with clients and providing tailored solutions to their needs.
  • Conducted detailed competitor analysis to identify gaps in the market and capitalize on unexplored opportunities strategically.
  • Enhanced customer loyalty through regular communication, personalized offers, and attentive service.

Dump Truck Driver

South Bay Industries
11.2019 - 10.2022
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
  • Remained alert and prepared to protect crew against danger.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Operated with safety and skill to avoid accidents and delays.
  • Weighed in and out at scales for load ticketing and legal weight compliance.
  • Hauled materials for road construction, large industrial use, construction and agriculture.
  • Maintained required daily logs, vehicle inspection records and mileage.
  • Mitigated potential hazards at job sites by consistently following standard operating procedures for loading, unloading, and securing materials within the dump bed area.

Freight Handler, Receiving

Kohls Department Store
10.2018 - 02.2019
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Rigged trucks and secured cargo.
  • Loaded and unloaded trucks.
  • Organized products to streamline packing procedures.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Restocked products and rotated items according to standard procedures.
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Kept work areas clean, safe and organized.

Box Truck Driver

ACME Party & Tent Rental
06.2018 - 10.2018
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.
  • Inventoried and inspected goods to determine quantities and conditions.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Lifted and moved more than 40 lbs at a time for most of the day, setting up tents, chairs, tables, lighting, etc.


Sales Representative

AutoZone
05.2017 - 06.2018
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Education

Advanced Regents Diploma -

Forest Hills High School
Forest Hills, NY
09.2011 - 06.2015

Skills

    Critical Thinking

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Certification

Manual Transmission

Timeline

Cook

Instawork
11.2023 - Current

Valet Attendant

LAZ Parking
06.2023 - 11.2023

Artist

Self-employed
12.2022 - Current

Sales Athlete

Sunrun
10.2022 - 03.2023

Dump Truck Driver

South Bay Industries
11.2019 - 10.2022

Freight Handler, Receiving

Kohls Department Store
10.2018 - 02.2019

Box Truck Driver

ACME Party & Tent Rental
06.2018 - 10.2018

Sales Representative

AutoZone
05.2017 - 06.2018

Advanced Regents Diploma -

Forest Hills High School
09.2011 - 06.2015

Studio Musician

Self-employed
04.2010 - Current

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