Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Kapoor

Potomac,MD

Summary

Dynamic System Engineer with a proven track record at Outlier, excelling in system design and network troubleshooting. Adept at developing robust software solutions and ensuring code quality through Agile methodologies. Recognized for effectively collaborating with cross-functional teams to deliver impactful results and enhance user experience.

Overview

3
3
years of professional experience

Work History

System Engineer

Outlier
San Francisco, California
09.2024 - Current
  • Collaborated with teams to design and implement system solutions.
  • Assisted in troubleshooting network and system issues effectively.
  • Supported software installation and configuration for various applications.

Software Engineer

Leidos
Gwynn Oak, Maryland
01.2024 - 08.2024
  • Developed software solutions using Agile methodologies and team collaboration tools.
  • Collaborated with cross-functional teams to gather requirements and design specifications.
  • Implemented unit tests to ensure code quality and functionality across applications.

L1 Desktop Support Engineer

Digital Management
Bethesda, Maryland
01.2023 - 12.2023
  • Provided technical support for desktop hardware and software issues.
  • Diagnosed and resolved user-reported problems efficiently.
  • Installed and configured operating systems and applications on user devices.

Education

Bachelor of Science - Computer Science

University of Maryland, Baltimore County
Baltimore, MD

Skills

  • System design
  • Software development
  • Network troubleshooting
  • Code quality assurance
  • Agile methodologies
  • Technical support

Timeline

System Engineer

Outlier
09.2024 - Current

Software Engineer

Leidos
01.2024 - 08.2024

L1 Desktop Support Engineer

Digital Management
01.2023 - 12.2023

Bachelor of Science - Computer Science

University of Maryland, Baltimore County

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