Ricky Lavoie
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding multi-tasking skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
Work History
Property Maintenance Technician
Pepperrell LLC
11.2022 - 09.2024
- Reviewed technical documentation to complete equipment maintenance and repair.
- Implemented energy-saving initiatives such as installing energy-efficient lighting or upgrading insulation leading to reduced utility costs for the property.
- Assisted in the selection process of new maintenance staff members by participating in interviews, evaluating skills tests results, and providing feedback.
- Managed inventory of tools, parts, and supplies to maintain efficient workflow without unnecessary delays or expenses.
- Provided excellent customer service when interacting with tenants, addressing their concerns and promptly resolving any issues.
- Kept detailed records of completed work orders, time spent on tasks, materials used, and any follow-up actions required.
- Prepared properties for new occupants by conducting thorough inspections, making necessary repairs, and cleaning spaces as needed.
- Enhanced tenant satisfaction through timely response to maintenance requests and effective communication.
- Increased efficiency of work orders completion by prioritizing tasks based on urgency and available resources.
Maintenance Technician
Schooner Estates Retirement
03.2022 - 11.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Production Worker/Manager of Operations
Pre-Hung Doors Inc.
02.1995 - 11.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Managed inventory levels to prevent production delays.
- Increased team morale, leading safety training sessions.
- Engaged in regular review meetings to discuss production performance and set future goals.
- Optimized material usage to minimize waste, contributing to cost reduction efforts.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Enhanced production line efficiency by streamlining assembly processes.
- Reduced downtime by performing regular maintenance on machinery.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Reviewed production schedules and streamlined processes.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Performed general equipment maintenance and repair to minimize downtime.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Streamlined operational processes by implementing efficient workflow management strategies.
Parts Manager/Assistant Service Manager
Greeley's Garage
09.2010 - 09.2014
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Ordered parts for customers, repair shops.
Sprinkler Pipe Fitter Helper
Hi-Tech Fire Equipment
03.2003 - 01.2004
- Assisted in training new team members on company policies, procedures, and pipe fitting techniques to improve overall workforce skill level.
- Reduced response time for emergency repairs with proactive identification of system issues and prompt scheduling of service calls.
Education
High School Diploma -
Edward Little High School
Auburn, ME06.1996
Skills
- Power Tool Usage
- Electrical Troubleshooting
- Appliance Installation
- Carpentry
- Plumbing Repairs
- Window and door repairs
- Lighting system maintenance
- Willing to Learn
- Problem-Solving
- Hand and power tool use
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Painting expertise
- Teamwork and Collaboration
- Mechanical Repair
- Troubleshooting skills
Timeline
Property Maintenance Technician
Pepperrell LLC
11.2022 - 09.2024
Maintenance Technician
Schooner Estates Retirement
03.2022 - 11.2022
Parts Manager/Assistant Service Manager
Greeley's Garage
09.2010 - 09.2014
Sprinkler Pipe Fitter Helper
Hi-Tech Fire Equipment
03.2003 - 01.2004
Production Worker/Manager of Operations
Pre-Hung Doors Inc.
02.1995 - 11.2022
High School Diploma -
Edward Little High School
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