Summary

Overview

Work History

Education

Skills

Timeline

Ricky LeDuff

BATON ROUGE,LA

Summary

At L'Auberge Casino Resort, I enhanced the guest experience by streamlining the vehicle retrieval process and implementing a key storage system, demonstrating exceptional punctuality and customer service skills. Trained new attendants, significantly improving parking efficiency and maintaining high professionalism. Known for flexibility and tactfulness, I excelled in coordinating seamless guest interactions and maximizing parking space utilization.

Overview

11

11

years of professional experience

Work History

Lead Valet Attendant

L'Auberge Casino Resort

02.2014 - Current

Streamlined vehicle retrieval process for faster service, implementing an organized key storage system.
Coordinated with front desk staff to ensure seamless guest arrivals and departures, enhancing overall guest experience.
Continuously updated knowledge of local attractions and events in order to provide informed recommendations when requested by guests.
Assisted customers with luggage and other personal belongings when necessary, demonstrating exceptional customer service skills.
Maximized space utilization in the parking area by skillfully arranging vehicles according to size and priority needs.
Developed strong relationships with repeat customers through attentive service and personalized interactions.
Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
Entered guest vehicle information and location in computerized valet parking system.
Maintained cleanliness of work sites, parking spaces, and guest services stations.

Education

Associate Science Of Business - Business

Baton Rouge Community College

Baton Rouge, LA

12.2014

Skills

Punctuality
Flexibility
Tactfulness

Parking efficiency
Strong leadership

Timeline

Lead Valet Attendant

L'Auberge Casino Resort

02.2014 - Current

Associate Science Of Business - Business

Baton Rouge Community College