Ricky May
Santa Ana,,CA
Summary
Strategic leader specializing in patient recruitment for clinical trails by driving site, sponsor and CRO engagement and optimizing recruitment strategies to meet study objectives. Extensive knowledge in clinical trail marketing with a focus on social media as a direct implementation. Adept at managing cross-functional teams to ensure compliance, streamline processes, and achieve recruitment milestones efficiently in diverse, global settings.
Overview
8
8
years of professional experience
Work History
Associate Director, Global Site Relations
StudyKIK
Irvine, CA
07.2024 - Current
- Fostering strong partnerships with clinical research sites, CROs, and sponsors to optimize recruitment strategies to meet study objectives and timelines.
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation
- Directly managed three Global Account Managers while actively maintaining key accounts.
- Currently on track to exceed $2.4 million in sales, and actively leading the department in sales revenue.
Manager, Global Site Accounts
StudyKIK
Irvine, CA
01.2023 - 07.2024
- Directly managed two global account managers.
- Managed and maintained relationships with over 200 new and existing clients.
- Ensured that all customer requirements were met in a timely manner while maintaining high quality standards.
- Prepared weekly progress reports on account status including sales pipeline updates and forecast projections.
- Exceeded sales goals of $2 million per year and led departments in sales revenue.
Pharmaceutical Relations Associate
StudyKIK
Irvine, CA
03.2021 - 01.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Direct outreach to Sponsors and CRO's.
- Presented product features and advantages to potential customers during client facing video calls
Enterprise Account Manager
StudyKIK
Irvine, CA
02.2020 - 03.2021
- Manage top enterprise clients to ensure costumer satisfaction and retention
- Business development
- Analyze and sale pharmaceutical clinical trial marketing implantations
Campaign Manager
StudyKIK
Irvine, CA
05.2019 - 02.2020
- Develop and monitor customer outreach strategies
- Consult and coordinate marketing efforts and recommend best practices for clinical recruitment and patient retention
- Manage 300+ accounts
- Analyze technological needs and depict implementation solutions
SERVICE AND SALES ACCOUNT EXECUTIVE
AEG - ONTARIO REIGN
Ontario, CA
05.2018 - 05.2019
- Develop and maintain positive personal relationships with Season Ticket Members (+400 accounts)
- Extensive use of Kore (CRM) and Back Office in organizing all accounts
- Generated revenue using all sales methods, including proactive client touch points, face-to-face appointments, prospecting, and networking events
INSIDE SALES REPRESENTATIVE
AEG - ONTARIO REIGN
Ontario, CA
01.2017 - 01.2018
- Generate revenue using all sales methods, including cold calls, face-to-face appointments, prospecting, and networking events
Education
B.A. - Business Marketing
CAL STATE UNIVERSITY
01-2017
AS - Business
FULLERTON COLLEGE
01-2015
Skills
- Team collaboration and leadership
- Account Management
- Salesforce
- Business Development
- Negotiation
- Work Planning and Prioritization
- Process improvement
- Analytical thinking
- Strategic leadership
Timeline
Associate Director, Global Site Relations
StudyKIK
07.2024 - Current
Manager, Global Site Accounts
StudyKIK
01.2023 - 07.2024
Pharmaceutical Relations Associate
StudyKIK
03.2021 - 01.2023
Enterprise Account Manager
StudyKIK
02.2020 - 03.2021
Campaign Manager
StudyKIK
05.2019 - 02.2020
SERVICE AND SALES ACCOUNT EXECUTIVE
AEG - ONTARIO REIGN
05.2018 - 05.2019
INSIDE SALES REPRESENTATIVE
AEG - ONTARIO REIGN
01.2017 - 01.2018
B.A. - Business Marketing
CAL STATE UNIVERSITY
AS - Business
FULLERTON COLLEGE
Similar Profiles
Tarra ShinglerTarra Shingler
Chief Commercial Officer at StudyKIK (acquired by Syneos Health)Chief Commercial Officer at StudyKIK (acquired by Syneos Health)
Gina AveryGina Avery
COTA-L at Chula Vista Elementary School DistrictCOTA-L at Chula Vista Elementary School District
Gretchen UgaldeGretchen Ugalde
MFA Candidate | Teaching Assistant at University Of California, IrvineMFA Candidate | Teaching Assistant at University Of California, Irvine
Denise Del Carmen DuranDenise Del Carmen Duran
Administrative Assistant / Dispatcher at SIA CarriersAdministrative Assistant / Dispatcher at SIA Carriers
Kiyana ScottKiyana Scott
Travel CNA Henry Mayor Hospital at ProLink HealthcareTravel CNA Henry Mayor Hospital at ProLink Healthcare