Ricky McGowan

• Developed and implemented comprehensive security protocols for museum exhibitions and events.
• Led a team of security personnel, enhancing operational efficiency and response strategies.
• Conducted regular risk assessments to identify vulnerabilities and improve safety measures.
• Collaborated with law enforcement to ensure compliance with safety regulations and emergency procedures.

Implemented training programs and provided leadership for a team of 12 security officers to maintain a secure environment.

Administered human resource responsibilities and facilitated payroll management to maintain employee satisfaction.

Achieved participant empowerment through effective self-defense training programs. Enhanced conflict resolution skills through comprehensive verbal judo instruction. Created a nurturing learning environment that facilitated personal growth and boosted self-confidence.

Conducted comprehensive training sessions to ensure all officers are certified in first aid and CPR/AED.

• Developed and implemented loss prevention strategies to reduce shrinkage across multiple departments.
• Conducted regular audits and inspections to ensure compliance with safety protocols and policies.
• Trained and mentored staff on loss prevention techniques and customer service best practices.
• Analyzed theft patterns using data analytics tools to inform strategic decisions for resource allocation.
• Supervised and trained 5 Loss Prevention Managers at 6 different locations in the southeast.

• Developed and implemented community policing strategies to enhance public safety and engagement.
• Oversaw law enforcement operations, ensuring compliance with legal standards and hospital policies.
• Coordinated training programs for staff on emergency response protocols and crisis management techniques.
• Collaborated with healthcare professionals to address security concerns related to patient care environments.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.