Ricky Miller
Westville,IL
Summary
Dynamic bar manager with proven expertise at 4me Inc. Aka Black Jack's, excelling in team leadership and customer relations. Enhanced staff performance through strategic training, reducing inventory waste by 15%. Adept at fostering guest interaction and ensuring safety compliance, delivering exceptional service and operational efficiency. Reliable and responsible, committed to maintaining high standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bar Manager
4me Inc. Aka Black Jack's
12.2016 - 12.2025
- Managed daily bar operations, ensuring efficient service and high customer satisfaction.
- Developed and implemented training programs for new staff, enhancing team performance.
- Monitored inventory levels, reducing waste through strategic ordering practices.
- Collaborated with suppliers to negotiate favorable pricing and maintain quality standards.
- Oversaw scheduling and staffing, optimizing shifts for peak hours of operation.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Elderly Caregiver
Songer Homecare Placement Service
01.2015 - 08.2018
- Provided compassionate support and personal care to elderly clients, ensuring comfort and dignity.
- Assisted clients with daily living activities, including bathing, grooming, and meal preparation.
- Monitored health conditions and reported changes to healthcare professionals promptly.
- Developed strong relationships with clients to enhance emotional well-being and social interaction.
Cashier/Grocery Stocker
Save A Lot
12.2008 - 10.2017
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced daily cash reports.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges in compliance with store policies.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma -
Westville High
Westville, IL05-1992
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Responsible alcohol service
- Bar management
- Guest interaction
- Outgoing personality
- Safety awareness
- Customer relations
- Supply ordering
- Relationship building
- Reliable and responsible
- Liquor law compliance
- Supply ordering and management
- Scheduling
Certification
Bassett Responsible serving of alcohol
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Bar Manager
4me Inc. Aka Black Jack's
12.2016 - 12.2025
Elderly Caregiver
Songer Homecare Placement Service
01.2015 - 08.2018
Cashier/Grocery Stocker
Save A Lot
12.2008 - 10.2017
High School Diploma -
Westville High