Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

RICKY MORENO

Surprise,AZ

Summary

Dynamic service technician with extensive experience at Energyaid, excelling in inverter troubleshooting and customer communication. Proven track record in site surveying and equipment installation, ensuring optimal system performance. Adept at managing projects and leading teams, consistently delivering high-quality results with minimal punch lists. Committed to enhancing operational efficiency and customer satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Service technician

Energyaid
Chandler, AZ
04.2024 - Current
  • My duties are to review my schedule for the week and to pick up items at the warehouse.
  • Before each job I was required to let the customer know when I will be arriving at the house.
  • My job description varied from troubleshooting SMA, TESLA, SolarEdge, and Enphase inverters to installing meter bubbles for some companies that wanted to see production.
  • I am certified installer for each of these manufactures.
  • Also, I did site surveys for abandoned jobs to see what was need to get the system up and running.
  • Called manufactures to process RMA's.
  • Worked with a lot of SunPower jobs installing monitoring devices and retrofit inverters if needed.

Roof installer/O&M Service Tech

Sunpower
Phoenix, AZ
01.2023 - 02.2024
  • Managed roof guys, main duties were run conduit, run wire to j-Box.
  • On the other hand, for my O&M job I diagnose Fronius inverter, SMA inverter, and PV-S 5-6.
  • Tested each string and for ground faults, reset codes depending on inverter.
  • AFCI
  • Jobs were to add TGOS and cut heads and add MC connections.
  • Worked on AC & DC systems.

Lead

Aneva Solar
Phoenix, AZ
03.2022 - 11.2022
  • Was in charge of picking all material for what was needed to complete the job.
  • Also managed a crew of 4 guys.
  • Daily duties where hanging meter/disconnect and ENVOY (enphase), run flex all the way to roof.
  • Attic runs every job.
  • Commissions panels, and envoy, site map included.

Roof lead

Kayo Energy
Tempe, AZ
09.2021 - 02.2022
  • Daily duties were, load trailer with job materials.
  • Call customer before leaving the warehouse to let them know our arrival time.
  • Upon arrival let the customer what we will be doing for the day advising them where the equipment is going to be placed.
  • I also did layout, pulled pennies, set rail and optimizers, ground rail, take pictures of each step, run roof conduit & wire j-boxes, lay panels, make sure to leave a jobsite clean and done the first time no punch list if possible.

O&M, Site surveyor III

Tesla
Pinnacle Peak, AZ
01.2017 - 01.2019
  • O&M I was in charge of carefully operating a Mecal machine which stripped and crimped male & female heads to a certain calibrated strip.
  • Once that was properly measured by I micrometer I torqued the heads to manufactured specifications.
  • My site survey duties where to inspect the roof condition, rafter size and span, make sure had manufactured trusses.
  • I also had to draw a layout of the house which consisted of water main, electrical panel, tree shading on house.
  • Roof design on the best position of the placement of panels.
  • Conducted electrical testing of breakers and space to for all equipment need for the job.
  • Documented all findings and filled out forms.

Installer I - Installer III

Solar City
Riverside, CA
10.2015 - 01.2017
  • Review daily blue print.
  • Load equipment in truck.
  • Update customers on plan.
  • Prepare and complete roof equipment such as pennies, skirts, and spanner bars.
  • Lay panels.
  • Engage in electrical procedures such as, connect each module per string, run photovoltaic wire to connect direct current to each string, and then on the alternate current run wire through main panel to disconnect to inverter.
  • Paint & bent conduit.

Service Porter

Sunrise Ford
Fontana, CA
12.2013 - 10.2015
  • Was in charge of vehicle bringing.
  • Provided customer service.
  • Picked up and dropped off customers from their homes, and maintained cleanliness of store.

Sales Porter

BMW Ontario
Ontario, CA
11.2013 - 08.2014
  • Washed, lined up and delivered vehicles to customers, and provided customer service.

Sales Associate

ROSS
Huntington Beach, CA
03.2010 - 01.2011
  • Provided customer service to daily guests, operated cash register, stocked merchandise on floor and maintained cleanliness of store at all times.

Courtesy Clerk

Stater Bros.
La Mirada, CA
08.2007 - 01.2009
  • Assisted customers with bagging groceries.
  • Helped customers to their vehicles when needed.
  • Retrieved carts from the parking lot and returned them to their proper storage area.
  • Maintained cleanliness of store by returning unwanted product to their proper shelf space.

Education

Automotive/Diesel Technician - Automotive Engines & Repair, Automotive Under Car, Professional Service Writing

Universal Technical Institute
Rancho Cucamonga, CA
12.2012

Diploma -

La Serna High School
Whittier, CA
06.2008

Skills

  • Inverter troubleshooting
  • Electrical testing
  • Customer communication
  • Site surveying
  • Equipment installation
  • Cable management

Certification

  • Certified ALLDATA Automotive Information Specialist
  • Certified Ford Technician Customer Handling

References

References available upon request.

Timeline

Service technician

Energyaid
04.2024 - Current

Roof installer/O&M Service Tech

Sunpower
01.2023 - 02.2024

Lead

Aneva Solar
03.2022 - 11.2022

Roof lead

Kayo Energy
09.2021 - 02.2022

O&M, Site surveyor III

Tesla
01.2017 - 01.2019

Installer I - Installer III

Solar City
10.2015 - 01.2017

Service Porter

Sunrise Ford
12.2013 - 10.2015

Sales Porter

BMW Ontario
11.2013 - 08.2014

Sales Associate

ROSS
03.2010 - 01.2011

Courtesy Clerk

Stater Bros.
08.2007 - 01.2009

Automotive/Diesel Technician - Automotive Engines & Repair, Automotive Under Car, Professional Service Writing

Universal Technical Institute

Diploma -

La Serna High School

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