Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Navarro

Orange,CA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

9
9
years of professional experience

Work History

Owner

Surf City Dawgs
Huntington Beach, California
01.2022 - Current
  • Training and Development: Instructing players in baseball fundamentals, offensive and defensive strategies, and individual skill development.
  • Practice Planning and Execution: Creating and implementing practice plans, organizing drills, and conducting sessions to improve player skills and team performance.
  • Game Management: Strategizing for games, making in-game decisions (lineups, substitutions, etc.), and directing players during competition.
  • Leadership and Motivation: Providing leadership, guidance, and motivation to players, fostering a positive team environment, and promoting sportsmanship.
  • Communication: Communicating effectively with players, parents, coaching staff, umpires, and administrators.
  • Safety: Ensuring a safe environment for players by inspecting fields and equipment, and adhering to safety protocols.
  • Administrative Tasks: Managing team rosters, scheduling games and practices, and maintaining an inventory of equipment.
  • Public Relations: Developing a positive public relations program in the school and community.
  • Other Duties: Assisting with fundraising, community service projects, and other related activities.

Sales Training Manager

Ameriboost
Costa Mesa, CA
03.2019 - 01.2022
  • Hire, train, mentor, and manage a staff of 83; manage operations and training for inside and outside sales; ensure profit center growth and consistency.
  • Instrumental in creating a culture of high performance by developing a sales plan and hiring and training the right employees.
  • Consistently achieved or surpassed profit goals as a team. Coached and mentored a staff of 37, generating a total initial revenue of $57,000 daily. Increased revenue by designing and implementing incentive plans to motivate staff. Supported and trained staff to problem-solve, provide outstanding customer service, and close deals.
  • Generated, developed, and implemented corporate-wide training material that optimized results. Ensured compliance and integrity by keeping current and implementing compliance best practices. Initiated and established an effective hiring interview practice to sustain the growth of the company.
  • Retained 85% of new hires by thoroughly training and empowering them individually.
    - Retained 73% of customers by maintaining metrics, attentively resolving issues, and providing a personal touch.
  • Leveraged analytics, including sales data, project completion, and product returns, to determine training and support for field sales representatives. Scheduled weekly activities around interacting with field representatives to improve core competency, and completed initiatives as directed outside of normal daily responsibilities.

Sales Representative

BrandRep
Irvine, CA
07.2016 - 10.2019
  • Initiated contact with potential clients. Reassured interest by explaining the value of the product and emphasizing the necessity.
  • Met and exceeded daily, weekly, and monthly goals, and quotas.
  • Generated $650,000 in new revenue individually in the last 12 months, and generated over $300,000 in recurring revenue.
  • Selected Presidents Club for grossed revenue of a minimum of $25,000 each month, consecutively.
  • Recognized as the top revenue earner for a record eight consecutive months.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Performed regular follow-ups with prospects to close deals in a timely manner.

Education

Bachelor of Arts - Liberal Arts

Providence Christian College
Pasadena, CA
05-2023

Skills

  • Player development and team leadership
  • Effective communication skills
  • Sales training and oversight
  • Conflict resolution strategies
  • Strategic planning and execution
  • Client service excellence

Timeline

Owner

Surf City Dawgs
01.2022 - Current

Sales Training Manager

Ameriboost
03.2019 - 01.2022

Sales Representative

BrandRep
07.2016 - 10.2019

Bachelor of Arts - Liberal Arts

Providence Christian College

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