Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline
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Ricky Ouch

Zeeland

Summary

Driven to transition into new field, bringing valuable skills developed in customer-focused environment. Skilled in active listening and conflict resolution, with proven track record of fostering positive customer interactions. Prepared to leverage these transferable skills to make meaningful impact in new professional setting.

Overview

2
2
years of professional experience

Work History

Customer Service Team Member

Quality Car Wash
06.2022 - 08.2024
  • Promptly and Accurately process guest orders
  • Actively promote and sell car washes and unlimited club memberships
  • Maintain our car wash, vacuum center, and grounds for all customer needs
  • Excellent customer service skills
  • Energetic, self-starter for a fast-paced environment
  • Team player and customer-focused
  • Comfortable with technology

Education

High School Diploma -

Zeeland East High School
Zeeland, Michigan
05.2024

Undergraduate - Business Management Information Systems

Grand Valley State University
Allendale, Michigan
04-2028

Skills

  • Effective Time Management
  • Communication
  • Ability to Work Under Pressure
  • Fast Learner

LANGUAGES

English: Native speaker
Khmer: Highly proficient

Interests

  • Gym Workouts
  • Automotive Enthusiast
  • Learning New Things


Timeline

Customer Service Team Member

Quality Car Wash
06.2022 - 08.2024

High School Diploma -

Zeeland East High School

Undergraduate - Business Management Information Systems

Grand Valley State University
Ricky Ouch