Ricky Parker
Hoschton,GA
Summary
Resourceful Repair Technician known for high productivity and efficient task completion. Specialize in fault diagnosis, precision repair, and equipment maintenance. Excel at problem-solving, time management, and adaptability to new technologies and procedures. Committed to delivering quality service and maintaining customer satisfaction through effective communication and collaboration. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Repair Technician
Sunrise Pool Service
Buford, GA
05.2020 - 11.2024
- Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
- Maintained an inventory of repair parts and supplies necessary to keep pools operational.
- Installed new pool equipment such as pumps, filters, lights and ladders.
- Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
- Inspected pools to identify any leaks or other problems that may need to be addressed.
- Assisted customers in selecting appropriate pool supplies for their needs.
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
- Dismantled malfunctioning equipment for repair or replacement purposes.
- Reassembled repaired or replaced equipment according to manufacturer's specifications.
- Conducted routine inspections of all equipment associated with swimming pools, spas, hot tubs and fountains to ensure proper operation.
- Ensured compliance with all applicable safety regulations when working on pools or performing repairs and maintenance activities.
- Identified potential hazards that could result in injury or property damage if left unchecked.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Evaluated customer feedback regarding services provided and made necessary adjustments accordingly.
- Maintained accurate records of service calls performed along with parts used during each call.
- Adhered strictly to all company policies and procedures related to safety protocols while working on site.
- Diagnosed problems with existing pools using testing instruments such as pH meters.
- Educated clients about best practices for maintaining cleanliness standards within their pools.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
- Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Stocked inventory of pool chemicals and cleaning materials.
- Resolved guest concerns through positive interaction and application of issue resolution procedures.
- Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
- Documented work performed for specific customers for accurate billing and follow-up support.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Performed upkeep and maintenance of mechanical rooms.
- Winterized outdoor facilities at end of season.
- Notated and informed management teams of mechanical issues and unsafe conditions.
- Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
- Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Completed seasonal shutdown of pools by draining, covering and storing equipment.
- Assisted with new employee training by educating staff on policies and procedures.
- Educated pool owners on proper pool maintenance practices and safety protocols.
- Conducted pool openings and closings at the beginning and end of the season, including winterizing pools.
- Maintained chemical balance in pools by testing and adjusting chlorine, pH, and alkalinity levels.
- Utilized electronic pool management systems to log maintenance activities and monitor pool conditions remotely.
- Adhered to all local, state, and federal regulations regarding pool maintenance and safety standards.
- Identified and fixed leaks in pool structures and plumbing using appropriate tools and techniques.
- Responded to emergency pool maintenance requests, providing timely and effective solutions.
- Prepared detailed reports on pool condition, maintenance performed, and recommendations for clients.
- Scheduled and conducted regular pool maintenance visits to ensure optimal pool conditions year-round.
- Performed routine cleaning of pools, including skimming, vacuuming, and brushing pool walls and floors.
- Inspected pool equipment such as pumps, filters, and heaters for proper operation and signs of wear.
- Advised clients on upgrades and improvements to enhance pool safety, efficiency, and aesthetics.
- Developed and maintained positive relationships with clients, ensuring high satisfaction with pool services.
- Installed new pool equipment, including pumps, filters, heaters, and automated chemical feeders.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Carried out repairs and replacements on malfunctioning pool equipment, ensuring minimal downtime.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
Construction Worker
Work The Handyman
Gillsville, GA
02.2016 - 11.2019
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Mixed concrete, mortar and other materials to prepare building material.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Inspected work areas for safety issues before beginning any task.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Transported materials from one site location to another using trucks or trailers.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Measured distances accurately using tape measures or laser measuring devices.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
- Utilized electrical, plumbing and HVAC expertise to complete projects and adhere to timelines.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Cleaned or prepared construction sites to eliminate hazards.
- Gained independent working skills and guided and mentored less experienced team members.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Loaded or unloaded building materials to distribute machinery or tools.
- Demonstrated best safety practices working at heights and lifting various objects.
- Inspected sites before and after construction projects.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Assisted with diverse construction challenges to help team and customer.
Education
GED -
Lanier Technical College
Oakwood, GA02-2016
Skills
- Mechanical skills
- Technical Troubleshooting
- Repair Documentation Skills
- Service call coordination
- Network configuration
- Equipment maintenance proficiency
- Transportation safety
- Experience operating machines
- Problem-solving abilities
- Multitasking Abilities
- Professionalism
Certification
- CPO Certified
- Georgia Drivers Licence
References
- Juan Martinez 678-283-1999
- Matthew Bass 706-973-1708
- Brandon Kelly 678-895-2806
Timeline
Repair Technician
Sunrise Pool Service
05.2020 - 11.2024
Construction Worker
Work The Handyman
02.2016 - 11.2019
GED -
Lanier Technical College
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